Aftersales Advisor

Aftersales Advisor
Are you looking for a new and exciting opportunity within the Automotive Industry?

The role requires previous experience within the automotive industry, a mechanical knowledge of cars, and the ability to deal and resolve complaints on a daily basis.

We are currently recruiting for a Service Advisor to join our dealership in Peterborough.
As a Service Advisor you will play a vital role within the dealership being the point of contact between our technicians and customers.

Responsibilities:

Arranging and booking in customers vehicles for servicing via telephone and email.
Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
Create customer invoices and run through the work that has been carried out on their vehicle.
Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.
Skills and Experience:

An ability to provide excellent customer service.
Comfortable working to deadlines and managing customer expectations with regular communication and updates.
Happy to manage your own workload and customer base.
Hours:

Monday to Friday 9am - 6pm
Saturday 9am - 1pm
Job Type: Full-time

Salary: Up to 40,000.00 per year

Benefits: Company pension Employee discount Free parking On-site parking Store discount