Correspondence, Freedom of Information, and Write Round Manager to Scotland Office Ministers

Job Details

• Salary: The national salary range is £29,303 - £31,061. London salary range is £33,551 - £35,564. Your salary will be dependent on your base location.
• Working Pattern: Full Time
• Location: Edinburgh, London
• Region: London, Scotland
• Closing Date: 14-May-2026
• Post Type: Permanent
• Civil Service Grade: EO
• Number of jobs available: 1

Job Description

The Scotland Office supports the Secretary of State for Scotland in promoting the best interests of Scotland within a stronger United Kingdom. It ensures the people of Scotland are fully and effectively represented at the heart of the UK Government.

The Role

The Correspondence Manager role is an excellent opportunity to work at the heart of Government and to manage correspondence on a wide range of issues concerning Scotland. The successful candidate will join a friendly, collaborative team of 12 within the Private Office. They will report directly to one of the Secretary of State’s private secretaries, providing the chance to work closely with ministers to achieve their objectives. Your primary focus will be on managing the Scotland Office’s correspondence caseload, ensuring that correspondence for ministers and the department is accurately logged, drafted, and issued according to cross-government deadlines. You will also take responsibility for the management of write rounds and Freedom of Information (FOI) Requests for the Scotland Office.

Key Responsibilities

• Ensure that correspondence is accurately logged, processed, and tracked. Manage the progression of correspondence to ensure responses are sent within departmental timescales.
• Manage the logging and processing of Freedom of Information requests to ensure responses fall within statutory deadlines. This includes drafting responses and providing high quality advice on the handling of FOI requests.
• Manage the Scotland Office’s write round processes, working closely with private secretaries and officials to ensure that Scotland Office returns are correctly processed.
• Manage the Scotland Office’s general enquiries inbox, drafting written responses to correspondence from members of the public using departmental lines.
• Monitor correspondence performance, providing regular statistics to ministers and proactively address challenges as they arise.
• Play a leading role in the Scotland Office’s engagement with the cross-government correspondence network.
• Support the continuous improvement of processes within your brief, working closely with the Scotland Office’s corporate team to integrate Artificial Intelligence into our ways of working.

Person Specification

Successful candidates should be: Proactive and able to manage their time effectively; Able to deliver at pace and manage multiple cases at once; A confident writer with a keen eye for detail; Confident in building positive working relationships with a wide range of teams and other Government departments.

Essential Skills

• Excellent written English and communication skills, including accurate grammar, spelling, and punctuation.
• Ability to work at pace and deliver against multiple deadlines.
• Proficiency in Google Workspace tools (or Microsoft Office), including Google Sheets and Google Docs.
• Comfortable working independently.
• Willing to work creatively to build AI into their processes.

Desirable Skills

• Existing understanding or training on the Freedom of Information Act.
• Confident and skilled in the use of IT and digital tools, including AI.

Additional Information

This role requires CTC-level clearance. Applicants must be resident in the UK for 3 years immediately prior to application. The MoJ offers Hybrid Working arrangements where business need allows. All employees will be expected to spend a minimum of 60% of their working time in an office. Benefits include 25 days annual leave (rising to 30 after 5 years), pension schemes, training, and family-friendly policies.

Contact and Application

For more information about this role, please contact Max Joynson – [Employer hidden — sign up to reveal]. Apply via the Civil Service Jobs portal. As part of the application process, you will be asked to complete a CV and three 250 word behaviours. The closing date is 13 May 2026. Please quote the job reference 17094.