Why [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

What You'll Do

• Build, configure, and maintain in-app guides and messages (onboarding, feature education, tooltips, banners, surveys) using Pendo.
• Use HTML, CSS, and light JavaScript to customize the look, feel, and behavior of in-app experiences.
• Use analytics and reporting to measure the effectiveness of in-app experiences and identify opportunities for improvement.
• Create dashboards and reports to track engagement, adoption, and outcomes of in-app messages and guides.
• Iterate on in-app experiences based on data, experimentation, and customer feedback.
• Facilitate core Scrum ceremonies and ensure clear outcomes and follow-ups.

What You'll Bring

• 3-5+ years of experience building in-app guides, messages, or digital adoption experiences (ideally using Pendo or similar tools).
• Working knowledge of HTML and CSS, with JavaScript used to customize or enhance in-app experiences.
• Strong understanding of user workflows, user journeys, and customer-centric design.
• Hands-on experience using analytics and reporting to evaluate in-app experience effectiveness.
• Experience working in a Product-Led Growth (PLG) environment where in-product experiences support onboarding, adoption, cross-sell and engagement.
• Ability to translate data and insights into concrete improvements in in-app messaging and guidance.
• Comfortable collaborating cross-functionally with Product, UX, Analytics, and Engineering teams.
• Experience supporting Agile delivery by facilitating key ceremonies, aligning with the Product Owner, and driving clear action items.

Nice to have:

• Familiarity with SaaS product metrics such as engagement, feature adoption, or retention.
• Experience working in SaaS or B2B product organizations.
• Experience working with distributed or global teams.
• Scrum Master certification (CSM, PSM, or equivalent) or demonstrated equivalent experience

Purple Perks

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

#LI-JH1 #LI-Hybrid