Client Manager – Accountancy Practice

Job Description

Our client is an established independent accountancy practice with a strong regional presence and a growing SME client base. The firm has built a reputation for long-term client relationships, practical advice and a supportive internal culture, and continues to invest in its people as the practice expands.

This is a permanent Manager level role, sitting between the senior leadership team and the wider client-facing staff. The successful candidate will take responsibility for a portfolio of clients, with a particular focus on onboarding and managing new business, while also providing day-to-day leadership and oversight within the team.

Key Responsibilities

• Managing a varied portfolio of owner-managed businesses and professional clients
• Acting as the main point of contact for new client wins, overseeing onboarding and early relationship management
• Reviewing accounts, tax computations and advisory work prepared by the team
• Providing technical guidance and support to junior and senior staff
• Managing workflows, deadlines and client expectations across the portfolio
• Supporting partners with practice growth initiatives and service development
• Identifying opportunities to add value and expand services within existing relationships
• Contributing to continuous improvement of internal processes and standards

Candidate Profile

• ACA / ACCA qualified (or equivalent), with strong practice background
• Proven experience operating at Manager or similar level within an accountancy firm
• Demonstrable people management and leadership experience
• Comfortable managing client relationships and handling new business introductions
• Strong technical grounding across accounts and tax for SMEs
• Confident communicator with a professional and measured approach
• Well organised, with the ability to balance client delivery and team oversight

Package and Working Pattern

• Salary circa £50,000 plus performance related bonus
• Hybrid working with one day per week from home
• 23 days’ holiday plus bank holidays
• Option to accrue up to 5 additional days’ holiday with length of service
• Full support for ongoing development, including management and leadership training

This role offers clear long-term progression within a growing practice, exposure to new business and strategic client relationships, and a genuine investment in leadership development through structured courses and 1:1 coaching.