Duty Manager

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Newcastle
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Team Management Training and Coaching Shift Management Beer Knowledge Cicerone Certification Back of House Operations Front of House Operations

FULL DESCRIPTION

Duty Manager

[Employer hidden — sign up to reveal] Newcastle is seeking a Duty Manager to join their bar team. This role involves assisting management with shift running, back of house duties, and guiding staff to deliver excellent service. Benefits include taxi contribution, staff discount, beer training, and a 4-week sabbatical every 5 years.

About [Employer hidden — sign up to reveal]

OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE. TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS. We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

  • Safe Ride Home: £5 contribution after midnight.
  • Beer Training: Internationally-recognised Cicerone qualifications.
  • Staff Discount: 50% off [Employer hidden] beers/ciders, Wonderland Cocktails, merch, and soft drinks; 25% off other menu items.
  • Crew Food: Full menu for just £4 on shift.
  • 4-Week Sabbatical: Every 5 years.
  • And more: Enhanced sick pay, life assurance, retail discounts, employee assistance, enhanced family policies, additional holiday, pawternity leave, DE+I groups, beer samples.

About The Role

[Employer hidden — sign up to reveal] Newcastle is on the hunt for a Duty Manager. In this role, you’ll assist and support the management team in running shifts, handle back of house duties and front of house tasks, and support, train, and guide staff to make the bar a destination people want to come to.

About You

The [Employer hidden — sign up to reveal] Charter: It's all about beer. No compromise. Creativity is our unfair advantage. We do more in a day than others do in a week. We listen. We learn. Without us we are nothing.

Key Details

  • Location: Newcastle
  • Position: Bars
  • Salary: Not Specified
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