Project Team Manager
SKILLS
FULL DESCRIPTION
Project Team Manager
[Employer hidden — sign up to reveal] is seeking a Project Team Manager for their Minor Connections team in Melksham. This is a permanent, full-time role with hybrid working (50% office attendance). Salary: £54,952 - £64,738 per annum plus benefits.
About the Role
Our [Employer hidden — sign up to reveal] Minor Connections team are responsible for delivering new connections for 1-4 properties as well as moving the position in which our equipment terminates within our customers properties. The Team Manager for the minor connections hub is responsible for managing the customer co-ordination hub and field managers (circa 12 people), ensuring customers remain at the core of every decision to maximise incentives through Time to Connect (TTC) and customer satisfaction scores.
You will:
- Ensure the team successfully deliver minor connection projects to time, cost and customer satisfaction.
- Build strong relationships with key stakeholders to ensure the smooth delivery of projects.
- Be responsible for the performance management of the team through coaching, mentoring whilst monitoring KPI performance.
- Continuously strive for excellent customer satisfaction in everything you and the team deliver
Requirements
You have:
- Experience leading a team that delivers results in challenging environments with a continuous improvement mindset
- Sound Business and technical knowledge of a Electricity Distribution business or similar market
- Excellent verbal and written communication skills, with proficient organisation skills and a strength in developing and nourishing positive working relationships
- Excellent customer service skills
- The ability to deliver within demanding timescales and to effectively prioritise, plan and organise
- A valid driving licence is essential
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal]’s purpose is to provide energy needed today while building a better world of energy for tomorrow. [Employer hidden — sign up to reveal], part of the wider [Employer hidden — sign up to reveal] group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.
Benefits
- 34+ Days Holiday with the option to buy more
- 21 weeks full pay maternity leave
- Enhanced paternity package
- Flexible Working options
- Free, 24/7 Employee Counselling and wellbeing support
- Market leading pension with contributions starting at 6%
- Sharesave scheme
- Healthcare & Gym Discounts
- Interest-Free Tech / Travel Loans
- Cycle to work scheme
- Time back to volunteer
- Shopping, leisure, and restaurant discounts
Application Instructions
Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date (May 8 2026) to let you know if we'll be taking your application further. If you're offered a role with [Employer hidden — sign up to reveal], you'll need to complete a criminality check and a credit check before you start work.