Trainee Credit Controller - Horsham

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Horsham
TYPE
Full-time
LEVEL
Entry-level
SALARY
£25,113 / year
CATEGORY
Finance & Accounting
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Telephone communication Customer relationship building IT skills Organization Prioritization Resilience Documentation Problem spotting

FULL DESCRIPTION

Title: Trainee Credit Controller - Horsham

Company: [Employer hidden — sign up to reveal]

Location: Horsham

Salary: £25,113 per annum

Work Type: On-site

Job Type: Full-time

Experience Level: Entry-level

The Package

Basic Salary: £25,113
️ Work Pattern: Monday to Friday, 2 days 9am-5pm, 3 days 9am-5:30pm
Additional Benefits: 33 days paid Holiday, Plus an extra day off for your birthday! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme.

What is in it for you?

  • A competitive salary package
  • 33 days paid Holiday, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme
  • A company that values customers and colleagues alike (currently 4.7/5 on TrustPilot)
  • A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)
  • ️ Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be “the best you can be”
  • A company that embraces change and moves with the times
  • Access to up-to-date company communication via social media and WhatsApp groups
  • Being encouraged and sponsored to actively take part in charity and community events and really giving something back

The Job

  • A lot of telephone work so you need to enjoy being on the phone!
  • You will be calling our customers and helping to agree a path forward for outstanding payments of rent but at the same time still ensuring our service is professional, friendly and in line with our company values
  • Documenting conversations and updates, and following company procedures within designated timelines and structures
  • Managing at times, difficult conversations and having the ability to spot and highlight any potential problems to your Team Leader

The Person

  • An ability to build great relationships with Landlords and Tenants alike
  • Fantastic communication skills, highly organised with the ability to prioritise what is most important
  • ☎️ A large part of your day will be on the telephone, so you have got to love talking to customers!
  • A good knowledge of IT skills is essential as is a bright, enthusiastic “can do” attitude
  • Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energy.
  • You will need persistence and resilience to achieve business objectives

[Employer hidden — sign up to reveal] are looking for a trainee credit controller, to join our small but industry leading Credit Control team. You will provide support to ensure we are consistently improving our tenant and landlord experience. ⭐

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