Field Services Engineer

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the only 100% fully integrated OEM for utility-scale energy storage systems. As pioneers in the industry, we manufacture our own cells (AESC), DC storage systems, bi-directional inverters (PCS), transformers, PPC, EMS, and SCADA. We then connect these components seamlessly to construct power plants fuelled by batteries, displacing traditional coal and gas generators.

About the Role

A (BESS) Field Service Engineer assists with Device research and testing protocols; write battery testing schedules; install production equipment or systems. Data collection, analysis, statistical understanding, writing and following Standard Operating Procedures (SOP's) Prepare contracts, disclosures, applications, procedural documents, and technical reports. Carries out planned and unplanned maintenance. The role will work extensively with other stakeholders within the (BESS) team, including MEP, Development, and Construction. Regular site visits will be required.

Key Responsibilities

• Adopting a culture of HSE excellence within both your own team and company.
• Develop an Operation and Maintenance function to fulfil our asset management and O&M objectives as our asset base grows.
• Ensure to deliver O&M services for BESS assets and develop to ensure effective and efficient delivery of works.
• Take responsibility for ensuring that operational and technical escalations are managed in line with regulatory, contractual & commercial obligations.
• Troubleshoot operational issues with our O&M service team and technical partners to identify and resolve issues.
• Identifying areas of need for improvement and further optimisation of the system to enhance further efficiency.
• Assist with phone support and remote diagnostics to customers.
• Maintain [Employer hidden — sign up to reveal] – Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works.
• Responsible for always working in a safe manner.
• Keep up to date with any administrative duties such as time sheets, daily vehicle checks and providing daily job logs and reports.
• Troubleshoot equipment located at customer sites.
• Perform start-up and commissioning services at customer locations (SAT).
• Assist the in-house system engineering group in product development and or project work.
• Prepare and perform customer training at [Employer hidden — sign up to reveal] as well as customer facilities (if required).
• Initial office location will be closest site to your home.
• Company vehicle will be provided after 6 months of training and certification of [Employer hidden — sign up to reveal] systems.
• Pool car will be available with the team for the first period for travelling from site to site as accompanied with specialist team.
• The position requires the ability to travel within Great Britain.

What We're Looking For - Skills & Qualifications & Experience

• H & S knowledge and experience within electrical installation projects (RAMS / SHEQ /CDM)
• Previous experience in an Electrical Contracting / Construction environment/Mechanical
• Desirable knowledge of electrical works BS7671 such as renewables, Battery storage Electric Vehicle Charge Pont, PV, Installations etc.
• 18th edition of the BS7671 2382-18 EAL /IEE installation regulations.
• City and guilds electrical certification level 3 NVQ, 5357 EAL , 2357-13 EAL or equivalent
• ECS card registered with the IEC
• Desirable AP certified .
• Proficient in the use of Microsoft Office Packages
• Able to organize and priorities to meet deadlines.
• Excellent written and verbal communication
• Excellent problem solving
• Full UK driving license

Personal Attributes

• A positive attitude towards Health, Safety, Wellbeing, Environment and Quality Assurance (RAMS/SHEQ/CDM)
• Team Player with the ability to impart knowledge and share experience.
• Well organised, ability to multitask.
• Promotes service excellence and collaborative behaviours for success, in the spirt of teamwork.
• The ability to build and maintain customer / client relationships to ensure customers / clients are delighted and future growth opportunities.
• Leads by example.
• Logical thinker who is adept at problem solving
• Demonstrable approach to self-development and eager to develop and progress your career in a fast-growing company.
• Equipped to hit the ground running and deliver results at pace, while maintaining poise.
• Curious about new ideas and able to translate them into viable plans.
• Resilient and responsive to change.
• Strong situational judgement and risk management skills.