About the Role

As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of [Employer hidden — sign up to reveal]. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Your Responsibilities

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with all health & safety and food hygiene regulations.
• Assist with the set-up and running of events and activities where required.

What We Are Looking For

• Experience in a customer-facing role (hospitality or retail preferred)
• Great communication and interpersonal skills
• A friendly and approachable attitude
• Attention to detail and pride in maintaining high standards
• A flexible approach to working across different tasks and shifts
• A passion for delivering an excellent guest experience
• A love for working in beautiful outdoor settings, come rain or shine!

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is a team of 800 people, stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed.

Benefits

• Generous holiday allowance
• Performance-based bonuses (5% paid quarterly)
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
• Long service awards and company events
• Pension scheme
• One full paid day to volunteer
• Subsidised meals
• Health cash plan & life assurance
• Wellbeing events & activities
• Discounted and last-minute stays at [Employer hidden — sign up to reveal] and Sykes Cottages
• Hundreds of discounts on top brands

Additional Information

Pay rates for ages 16 and 17: £8.00 per hour (16), £10.85 per hour (17). Reasonable adjustments available upon request. Job reference: AM1565827ColFABA. Closing date: 02/06/2026. Location: Coleford, Gloucestershire, GL16 7NN.