Operations Assistant

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Pickering
TYPE
Full-time
LEVEL
Associate
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Maintenance Customer Service Hot Tub Maintenance Attention to Detail Teamwork Full UK Driving License Outdoor Work Basic Tool Use

FULL DESCRIPTION

Operations Assistant

[Employer hidden — sign up to reveal] is hiring an Operations Assistant at Cropton Forest in Pickering, North Yorkshire. This full-time role offers £12.71 per hour and includes maintaining cabins and facilities to create magical guest experiences.

About the Role

As our Operations Assistant, you’ll be at the heart of keeping our [Employer hidden — sign up to reveal] location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.

Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique [Employer hidden — sign up to reveal] experience.

Key Responsibilities

  • Ensuring hot tubs are in perfect working order every day for our guests.
  • Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
  • Paying attention to the little details and delivering daily tasks in a timely and competent manner.
  • Taking pride in delivering exceptional customer service.
  • Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.

What We Are Looking For

  • A positive, can-do attitude and a strong work ethic.
  • The ability to work well in a team and communicate effectively with colleagues.
  • Great attention to detail, ensuring high cleanliness standards are met.
  • Some previous experience in a similar role.
  • A willingness to work outdoors in a natural setting, whatever the weather.
  • A full clean UK driving license.

Who Are [Employer hidden — sign up to reveal]?

Our business has been recognised as a force for good. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Benefits

  • Generous holiday allowance
  • Performance-based bonuses (5% paid quarterly)
  • Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
  • Long service awards and company events
  • Pension scheme
  • One full paid day to volunteer
  • Subsidised meals
  • Health cash plan & life assurance
  • Wellbeing events & activities
  • Discounted stays at [Employer hidden — sign up to reveal] and Sykes Cottages
  • Hundreds of discounts on top brands

Pay Rates for Aged 16 and 17: 16 years: £8.00 per hour, 17 years: £10.85 per hour.

Closing date: 03/06/2026 | Job reference: AM1566612PicOA

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