About the Team

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative studies for global pharmaceutical, MedTech and biotech clients. Each project has a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle.

Your Primary Role

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for [Employer hidden — sign up to reveal] project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team including coordination of Data Processing and Qualitative deliverables
• Own, coordinate and update project timelines with internal and external stakeholders
• Take ownership for coordinating project team meetings
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management
• Own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You

Skills and Experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal Profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude
• High level of accuracy and attention to detail
• Collaborative team player
• Effective communication skills
• Highly motivated and eager to develop new skills

Life at [Employer hidden — sign up to reveal]

We provide a comprehensive training and development programme, a relaxed and friendly working environment, social events, and fundraising opportunities. This is a full-time role working in a hybrid pattern (2 days per week in the office) at our HQ in Fulham Green, London.