Communications and Content Officer

Purpose of the post

This role is a key member of the Communications and External Affairs Team at [Employer hidden — sign up to reveal], reporting to Research Communications Manager and working with colleagues across the Institute and the wider UK health research sector. As we move into the delivery of our new strategy, the Communications and Content Officer will play a pivotal role in refining our narrative and brand structure, continuing to grow our digital communications and undertaking proactive media relations to achieve the institute’s objectives.

The postholder will:

• Generate a wide range of compelling and engaging content to support [Employer hidden — sign up to reveal]’s communications strategy
• Manage and improve our communication channels, producing content to reach core audiences
• Support the Communications and External Affairs team in raising [Employer hidden — sign up to reveal]’s profile

Main responsibilities

Content production

• Work with internal teams and external partners to identify and write compelling content on strategic priorities
• Work with the Research Communications Manager to support communications focused on scientific impact
• Manage the content planner
• Lead on audio-visual content and managing freelancers
• Support and promote external events
• Ensure communications are insight-led and accessible
• Champion the [Employer hidden — sign up to reveal] brand

Publishing

• Manage social media channels (Twitter, LinkedIn, YouTube)
• Share social media best practice
• Publish content on [Employer hidden — sign up to reveal]’s websites
• Deliver email communications via CRM

Monitoring and reporting

• Monitor social channels and media coverage
• Support CRM use
• Review analytics and develop insights

Person specification

Essential experience and knowledge

• Strong understanding of science/health research
• Experience creating compelling digital and social media content
• Managing social media channels professionally
• Ability to produce visual content using Canva
• Website publishing using a CMS
• Writing briefs and managing freelancers

Desirable

• Understanding of metrics and reporting
• Knowledge in Adobe design software
• Experience using CRM for communications

Skills

• Excellent written and verbal communication
• Attention to detail
• Editorial and proofreading skills
• Interpersonal skills
• Planning and organisation
• Proficient IT skills

Application Process

Apply via online portal with CV and covering letter (combined document). Skills-based questions. For queries, contact [Employer hidden — sign up to reveal]. Applications close 5pm 14 June 2023.