Purpose of the Post

This is a varied and exciting role within the busy Communications and External Affairs team at [Employer hidden — sign up to reveal], reporting to the Communications Manager, Data Infrastructure and Services. High quality and effective internal communications have never been more important at [Employer hidden — sign up to reveal], and the successful candidate will be at the centre of this, working with people across the institute.

Main Responsibilities

• Help shape [Employer hidden — sign up to reveal]’s internal communications strategy, working with the Communications Manager for Data Infrastructure and Services, and play a key role in its delivery
• Develop and enhance [Employer hidden — sign up to reveal]’s internal communications content and channels to improve information flows across the institute; deepen the engagement of [Employer hidden — sign up to reveal] staff, members and partners and give them voice; and support our culture and values
• Create engaging, accessible and relevant content for a variety of internal communications channels, including Slack, email, digital platforms and online and in-person internal events
• Build relationships with key people in teams across the institute and support them to create and disseminate news and information on our communications channels
• Ensure that all staff and those affiliated with [Employer hidden — sign up to reveal] have regular updates about the organisation, and the opportunity to offer feedback and contribute
• Work with the Systems Manager and People team to consider the best systems and communication channels to hold and communicate key information
• Work with the People team to support their strategic focus on culture and values, and employee retention and motivation
• Identify, develop and deliver communications and content that [Employer hidden — sign up to reveal] members – those affiliated to us but based at other organisations – would benefit from
• Ensure that decisions taken by senior executives are communicated in a timely and effective manner, increasing the profile of the Director and senior leaders and making all staff feel involved and informed about the strategic direction of [Employer hidden — sign up to reveal]
• Support the organisation’s use of our CRM system, ensuring contact information is up-to-date
• Use analytics to evaluate and report on internal communications activities, identifying opportunities to improve their impact
• Act as a point of expertise for internal communications and change management across the institute
• Work with the whole of the Communications team to deliver communications campaigns on our strategic priorities

Experience

Essential

• Experience of internal communications for a fast-moving, dynamic organisation
• Strong track record of delivering internal communications initiatives across a range of channels, including face to face and digital media
• Building and managing relationships with key team members, partners and stakeholders
• An understanding and ability to synthesise complex, technical information into succinct, crisp copy
• Experience of managing digital platforms including content management systems

Desirable

• Ability to write briefs for and manage freelancers and agencies to deliver a range of written and visual content
• Experience of using CRM systems to support communications objectives
• Understanding of metrics and reporting for communications activities
• Experience and understanding of science or data research in industry, academia and/or healthcare

Skills

• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels
• Strong attention to detail and ability to translate technical concepts to non-technical audiences
• Excellent editorial and proofreading skills
• Strong interpersonal skills, with the ability to develop effective working relationships with internal and external stakeholders
• Excellent planning, organisation and time-management skills, with the ability to manage competing priorities in a fast-paced environment with resilience and adaptability
• Proficient IT skills

Application Process

How to apply: Unless specified, please apply using our online portal. We use a recruitment process that is based on finding out more about the relevant skills and knowledge an applicant has and to help us with this we ask you 3 or 4 skills-based questions as part of the application process. We will ask you to upload your CV and covering letter, please do this in one document, this will be anonymised and will be used if you are shortlisted. Please contact [Employer hidden — sign up to reveal] if you have any queries regarding your application. Click here to download the job description.