About the Role

We are one of the UK’s most forward-thinking automotive dealer groups, committed to both customer service and the career development of our employees. This role is ideal for someone passionate about the motor trade who thrives in a fast-paced, customer-focused environment. [Employer hidden — sign up to reveal] are screening candidates for this role, on behalf of [Employer hidden — sign up to reveal]. [Employer hidden — sign up to reveal] are a leading global automotive manufacturer made up of 14 iconic automotive brands including Peugeot, Citroen, Vauxhall, Fiat, Jeep, Alfa Romeo, Abarth and DS. [Employer hidden — sign up to reveal] UK has a national network of 795 franchised car dealerships.

What You’ll Be Doing

• Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
• Process parts enquiries and orders with accuracy and urgency
• Identify additional sales opportunities and promote special offers
• Use your technical knowledge to assist customers clearly and confidently
• Communicate any stock discrepancies to the Parts Manager promptly
• Maintain compliance with company processes and customer data protection policies

Qualifications and Experience Needed

• Previous experience working as a Parts Advisor in a dealership or automotive environment
• Strong working knowledge of parts catalogues and stock control systems
• High level of accuracy in all administrative tasks and record-keeping
• Confident communicator, both face-to-face and over the phone
• Committed to delivering exceptional customer service and supporting team targets
• Experience with CDK (Kerridge) systems – (Desirable)
• A solid technical understanding of motor vehicles and components – (Desirable)

Benefits

• 24 Days Holiday + Bank Holidays
• Clear career progression paths and manufacturer-backed training
• Competitive bonus structures rewarding individual and team success
• Employee benefits including discounted shopping, gym memberships, and dining offers
• Healthcare support with a Medicare cash plan for you and your children—includes same-day GP access, and dental and wellbeing cover

How to Apply

To apply for this job email your details to [Employer hidden — sign up to reveal].