Ecommerce Coordinator

The Role

Ensuring day to day maintenance of [Employer hidden — sign up to reveal], to meet trading objectives and business strategy. Ensuring the accuracy and smooth execution of all products and merchandising online. Supporting the Ecommerce Executive and Ecommerce Trading Manager in their roles.

Key Responsibilities

• Manage product data to ensure all products are launched and maintained on site in a timely manner with imagery, descriptions, attributes and onsite categorisation.
• Action all merchandising tasks (rankings, recommendations) onsite to fully support the weekly trade plan in order to achieve sales and GP targets.
• Creating and managing all categories across the site, ensuring all products are categorised correctly.
• Execute the weekly and monthly content changes to ensure the site is fully updated with current offers and pricing.
• Conduct daily site checks and responsible for the daily merchandising across the category listing pages to better trade the site.
• Maintain stock reports and work alongside Supply Chain to maintain strong onsite availability.
• Support on reporting of weekly & monthly trade performance to the wider Ecom team.
• Respond to all Online Helpdesk queries within SLA.
• Manage the publication of weekly blog posts.
• Work closely with the Buying team and Trade Planning to manage our Paid Media activity online.
• Maintain the mixed case proposition onsite.
• Update site content such as T&C where appropriate
• Ensure smooth launch of new stores online.
• Support cross-business initiatives and ad-hoc projects as needed

Knowledge & Skills Required

• Excellent administrative, multi-tasking and organisational skills, with strong attention to detail.
• A team player, who is self-motivated, proactive and flexible to change.
• A self-starter, who will take initiative and be proactive.
• Excellent interpersonal skills with an ability to communicate to all levels of the business.
• Passion for online retail and ecommerce
• Experience with Google Drive and Excel preferred.
• Knowledge of wine preferred

What's in it for you

• A competitive salary & performance related bonus
• Up to 20% Staff Discount
• 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
• Life Assurance (Worth 2 times your annual salary)
• A contributory Company Pension Plan
• Career development opportunities
• Free parking on site with electric charging points
• Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line
• Company maternity, paternity and adoption leave after 26 weeks
• Long service rewards.

Who are we

[Employer hidden — sign up to reveal] is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: [Employer hidden — sign up to reveal], [Employer hidden — sign up to reveal], Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming [Employer hidden — sign up to reveal] in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, [Employer hidden — sign up to reveal] is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

Contact: [Employer hidden — sign up to reveal]

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