Who are we?

At [Employer hidden — sign up to reveal], we’re transforming healthcare through innovation, technology, and education—driven by our values of Integrity, Respect, Empathy, and Teamwork. As one of the UK’s leading providers of healthcare staffing and professional development, we empower thousands of health and social care professionals with smarter workforce tools, free digital learning, and accredited training.

Who are you?

As a People Operations Specialist, you’ll play a key role in delivering a seamless, professional, and compliant recruitment experience for our group functions colleagues and our healthcare professionals across the UK. From first contact through to onboarding, you’ll ensure every interaction reflects our commitment to quality, efficiency, and exceptional service.

What will you do?

• Acting as a go-to expert on compliance and onboarding across the business
• Supporting and auditing external partners to ensure high-quality compliance delivery
• Work collaboratively with managers and colleagues across the business to deliver consistent support across the employee lifecycle, including onboarding and leavers processes
• Provide support on group-wide benefits, including changes to terms and conditions, annual pay rises, and bonus schemes
• Providing guidance to internal teams on all compliance-related matters
• Delivering a first-class candidate experience throughout the recruitment journey
• Managing your own workload, ensuring applicants move smoothly through each stage
• Handling tasks such as referencing, follow-ups, web chat, and automation
• Ensuring all compliance checks are completed accurately (e.g. Right to Work, DBS/PVG, documentation)
• Staying up to date with processes, policies, and daily priorities
• Collaborating with colleagues to achieve shared goals and exceed performance targets
• Taking ownership of your personal development and continuously improving performance
• Supporting telephony demand during busy periods
• Leading compliance activity for your business area, including coordination with outsourcing partners

What We’re Looking For:

• Strong knowledge of onboarding, compliance, and regulatory requirements
• Passion for delivering exceptional customer service
• A proactive, high-performing mindset with a drive to make an impact
• Excellent communication skills, including confident telephone manner
• Ability to work independently and manage competing priorities
• Strong teamwork and collaboration skills
• Adaptability and a positive attitude towards change
• Experience in recruitment, sales, or a similar fast-paced environment
• Good working knowledge of MS Office
• Strong organisational and time management skills

Desirable

• Experience in the healthcare sector
• Background in training, coaching, or team leadership

Why Join Us?

At [Employer hidden — sign up to reveal], you’ll be part of a supportive, ambitious team where your contribution truly matters. We’re committed to creating an environment where people can grow, develop, and make a difference—both to their careers and to the lives of others.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Apply Now

To apply, please submit your CV and complete the short screening questionnaire. .