Community Care Executive

Who are we?

At [Employer hidden — sign up to reveal], we're transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork. As one of the UK's leading providers of healthcare staffing and professional development, we empower thousands of health and social care professionals with smarter workforce tools, free digital learning, and accredited training.

Who are you?

As a Community Care Executive, you'll be at the very core of our service delivery — ensuring that every individual we support receives safe, high-quality care in the comfort of their own home. You'll combine strategic thinking with compassion, balancing client needs with team wellbeing, and building strong relationships that truly make a difference.

What will you do?

• Create and manage dynamic rotas that ensure consistent, person-centred care
• Adapt quickly to changing needs, staffing challenges, and urgent situations
• Oversee annual leave and lead supportive return-to-work processes
• Bring your team together through regular meetings and shared success
• Partner with business development teams to launch new care packages quickly and effectively
• Assess local workforce capacity to make confident, timely decisions
• Ensure every new client is supported by skilled, fully prepared carers
• Lead the day-to-day management of incoming calls with professionalism and empathy
• Resolve queries from clients, families, and professionals with clarity and care
• Maintain accurate, high-quality written communication
• Support recruitment, onboarding, and mobilisation of new team members
• Coordinate training and inductions tailored to client needs
• Carry out performance reviews, celebrate success, and develop talent
• Be part of a supportive on-call rota
• Respond calmly and confidently to urgent situations
• Ensure all staff remain fully compliant with mandatory training
• Coordinate refresher sessions and ongoing learning
• Keep accurate, up-to-date training records
• Assist with audits, reporting, and continuous improvement initiatives
• Help shape a service we'd be proud to deliver to our own loved ones

What we'll be looking for

• Exceptional communication and organisational skills
• A strong understanding of safeguarding, governance, and care standards
• A proactive, solutions-focused mindset with a drive to achieve results
• Confidence using MS Office, care systems, and modern digital/AI tools
• A collaborative, team-oriented approach with high attention to detail
• The ability to juggle priorities and stay calm under pressure
• A genuine passion for delivering outstanding care and improving lives

Why Join [Employer hidden — sign up to reveal]?

At [Employer hidden — sign up to reveal], we don't just provide care — we set the standard. You'll be part of a supportive, forward-thinking organisation where your voice matters, your growth is encouraged, and your work has real purpose.

Ready to Make an Impact?

If you're ready to lead with compassion, drive meaningful change, and be part of something bigger — we'd love to hear from you. Apply today and help us deliver care that truly makes a difference.

What happens next

To apply for this role, please submit your CV and complete the short screening questionnaire. To apply and find out more about us, visit [Employer hidden] or apply directly at this link.