Senior Support Worker - Coanwood

Job Information

Please note, if you require sponsorship to work in the UK, the position of Residential Support Worker does not meet the Home Office criteria for UK Visa Sponsorship.

Do you want a challenging and rewarding career with real opportunities to change the lives of young people living in a children’s home? If you are dynamic, dedicated and enthusiastic then we want to hear from you.

Who we are: [Employer hidden — sign up to reveal] (NCC) operates 5 children’s homes including a national secure children centre with education. Overall, the service employs approximately 200 care staff and 30 support services staff across the 5 sites. Our homes accommodate 25 young people aged 6 - 17, our main aim is to offer an exceptional family focussed caring environment where children and young people can feel safe and thrive in order to meet their full potential.

The service is inspected by Ofsted on a yearly basis. It is crucial that everyone in our team is committed and motivated to meeting the needs of our young people and have high aspirations for each and every young person we live and work with.

If you are that person, we would welcome an application for a Shift Coordinator at Coanwood Children’s Home in Cramlington.

Why choose us: Working at Coanwood Children’s Home is not just a job, it’s one of the most rewarding career choices you will make. Our work is challenging and physical but if you have the drive and dedication, resilience and passion then you will enjoy an exciting and stable career with us.

It is important that our children are supported by adults with a range of professional and personal experiences, ensuring they have access to positive role models who can offer a range of skills and values to support our children to achieve their best possible outcomes in life.

We offer a comprehensive induction and shadowing process for all new staff, excellent training and development opportunities throughout your employment. [Employer hidden — sign up to reveal] acknowledge the importance of legacy planning, ensuring that our managers of the future are developed from within.

The staff centered approach is supported by the offer of regular one-to-one sessions to discuss and reflect on your work. As part of [Employer hidden — sign up to reveal], you also benefit from a family-friendly policy, pension contributions, leisure and culture discounts at council venues and a range of other discounts.

The role: At Coanwood Children’s Home we have four young people (aged between 6 and 17yrs old) living in the home. These young people are here through no fault of their own. They have often had a troubled and traumatic start to their young lives, but through positive and constructive interventions by a skilled and committed staff team they are supported to address their emotional, social, and educational needs to enhance their life chances.

Your personal qualities and life experience will help us create an environment of reflection, challenge, personal attention and specialist help. Your talents will help young people develop the values, skills, knowledge, self-control and direction that will enable them to fulfill their potential.

This role requires you to work to a shift pattern which includes early, late and sleep in shifts. You must have a good general education and be willing and able to undertake relevant training. You will be supported to complete the Diploma Level 3 in Residential Child Care, which is a requirement of the job role.

You will work under the direction of the managers to ensure quality, safe and effective care of each young person.

Useful information: You will work an average of 37 hours per week, following a designated shift pattern between 7.30am – 10.15pm, with alternate weekends and some bank holidays.

After reading this information if you are still excited about this opportunity, we would love to hear from you. We’re making a difference - be part of it.

The successful applicant for this post will be required to have Disclosure & Barring Service Enhanced Disclosure.

For further information about the post please email [Employer hidden — sign up to reveal]

Why choose us?

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of local authority continuous service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees)
• Free parking in majority of NCC base sites
• Free electrical car charging at County Hall
• Equipment provided including mobile phone and laptop
• Local government discount schemes available to all employees with offers at local businesses along with various national brands
• Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, and compressed hours
• A range of salary sacrifice schemes are available
• Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Armed Forces, ASD, CarersEnable (disability), Pride, Menopause, Mental Wellbeing & Race Equality.

Key Details

• Salary: £31,537 - £34,434 Band 6 plus enhancement between 8pm and 6am and weekends (£3,237.30 - £3,534.30 per year)
• Job Reference: ncc/TP/80/2919/NP
• Contract Type: Permanent
• Closing Date: 21 May, 2026
• Job Category: Social Care - Children Service
• Location: Cramlington, United Kingdom