About the Role

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About You

To be successful, you will live our values of caring, supportive, honest, respectful and accountable. Our ideal candidate must have:

• Excellent communication skills both verbal and written.
• Confidence in using computers.
• A positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints.

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], we are not just one of the UK's largest providers of luxury elderly care homes; we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes. [Employer hidden — sign up to reveal] is the preferred choice for residents and team members alike.

Additional Information

• Date posted: 06 May 2026
• Pay scheme: Other
• Salary: £12.75 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: 1498838158
• Job locations: [Employer hidden — sign up to reveal], Braintree, CM7 5SE
• Employer: [Employer hidden — sign up to reveal]
• Employer's website: https://www.averyhealthcare.co.uk/
• Contact for questions: [Employer hidden — sign up to reveal]