Discharge Planning Assistant
SKILLS
FULL DESCRIPTION
Discharge Planning Assistant
An exciting opportunity has arisen for a Discharge Planning Assistant to join the team at [Employer hidden — sign up to reveal].
Job summary
Band 4 : £28,392 - £31,157 a year. Hours: Full time, 37.5 per week. Contract: Permanent.
The Discharge Planning Team is a 7 day service based at Queen Alexandra Hospital. Reporting to the Clinical Lead, this role will work very closely with allocated wards taking responsibility for supporting the ward staff in managing all discharge pathways and taking on complex cases, under the instruction of Senior Discharge Planners.
About us
Here at [Employer hidden — sign up to reveal], we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Job responsibilities
- You will be a vital part of the hospitals discharge service working alongside Hampshire and Isle of Wight Healthcare, Hampshire County Council and Portsmouth City Council to ensure a smooth and safe discharge process for our patients.
- We welcome applications from those who are highly motivated, organised and can work autonomously and flexibly to meet the needs of the service. In return you will find this role both challenging and rewarding and will be supported every step of the way.
Qualifications
Essential
- Computer literacy and Keyboard Skills.
- Experience / Understanding of the healthcare setting.
- Educated to NVQ level 2 / 3, BTEC and knowledge about a range of Trust policies and management procedures.
- Be able to learn and participate in [Employer hidden — sign up to reveal] computer systems.
Desirable
- Health care experience within a hospital setting.
- Experience in managing discharge planning processes.
- Care Certificate.
Skills and Knowledge
Essential
- Excellent communication skills, both orally and in writing, ability to liaise with staff on all levels and adapt communication styles to circumstance.
- Excellent organisational skills both individual and collective and attention to detail.
- Excellent interpersonal skills and proven ability to work in a team and individually.
- Time management skills and ability to prioritise own workload and work to deadlines.
- Ability to prioritise competing demands within a busy environment and be a pragmatic problem solver.
- Ability to gather and compile information for documentation and record keeping.
- Ability to adapt to an ever-changing environment.
- Skill in the use of computers, preferably in a PC windows based operating environment and electronic patient administration systems.
- Ability to effectively lead within the discharge planning remit.
- Ability to use own initiative to make decisions and judgements, but equally understand when escalation is required.
- Ability to ascertain available services within the community.
- Understanding of the critical importance of confidentiality.
Desirable
- Working knowledge of associated external agencies.
- Previous experience working within a cross-functional team.
- Understanding of how complex organisations work.
- Ability to train others.
- Evidence of decision making.
Employer details
[Employer hidden — sign up to reveal]
Address: Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth PO6 3LY
Website: https://www.porthosp.nhs.uk/work-for-us/
Contact for questions
Manager: Cindy Sattar
Email: [Employer hidden — sign up to reveal]