Receptionist

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
King's Lynn
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication Skills Customer Service Computer Literacy Organizational Skills Time Management Attention to Detail Confidentiality Teamwork

FULL DESCRIPTION

Receptionist

[Employer hidden — sign up to reveal] in Kings Lynn, has an exciting opportunity for a reliable, hardworking individual to join our team as a GP receptionist, on a full- or part-time basis. We have several vacancies and shift patterns, but this role will be covering hours between 8:00-18:30, split by morning and afternoon shifts, hours/days to be discussed at interview. Full training will be provided.

The successful applicant will be assigned a main site, however the position will be multi-site working and it is essential the candidate will be able to cover all locations:

  • Gayton Road Health Centre
  • St Augustine's Surgery
  • Hunstanton Medical Practice
  • Carole Brown Health Centre

Previous applicants need not apply, and we reserve the right to close the job advert as soon as sufficient applications have been received.

Main duties of the job

  • Deal with patients in a calm and sympathetic manner, working continuously high pace under pressure to deliver high levels of accuracy.
  • Listen, in order to be able to effectively signpost patients to the correct service.
  • Maintain a high level of professionalism when dealing with confidential patient information.
  • Provide telephone and face to face support for patients, allowing them to book, cancel and check appointments.
  • Support patients who may have a problem or complaint.
  • Partake in any training indicated by upper management as appropriate for personal and professional development.

About us

[Employer hidden — sign up to reveal] is one of Norfolk's largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.

Details

  • Date posted: 06 May 2026
  • Pay scheme: Other
  • Salary: £12.71 an hour
  • Contract: Permanent
  • Working pattern: Full-time, Part-time
  • Reference number: 29587
  • Job locations: St. Nicholas Court, Church Lane, Dersingham, King's Lynn, Norfolk, PE31 6GZ

Person Specification

Essential

  • Educated to GCSE level, with English being essential, or two years working experience.
  • Must be computer literate and have previous experience.
  • Ability to work efficiently alone or within a team environment.
  • Ability to work with highly confidential information.
  • Excellent organisational skills, time management and attention to detail.
  • Excellent communication skills.
  • Experience within a customer service environment.

Desirable

  • Previous experience using SystmOne.
  • Entry level knowledge of Microsoft products.
  • Previous experience of working within the NHS or within a call-centre setting.

Employer details

Employer name: Primary Care Careers

Address: St. Nicholas Court, Church Lane, Dersingham, King's Lynn, Norfolk, PE31 6GZ

Employer's website: https://www.eoeprimarycarecareers.nhs.uk/

Employer contact details

For questions about the job, contact: Recruitment Team, Primary Care Careers, [contact hidden]

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