Bank Patient Administrator

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Kingston Upon Thames
TYPE
Other
LEVEL
Entry-level
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Patient administration IT systems Telephone enquiries Appointment booking Data protection Communication skills Microsoft Office Invoicing

FULL DESCRIPTION

Bank Patient Administrator

[Employer hidden — sign up to reveal] Group is hiring a Bank Patient Administrator at Kingston Hospital. This is a part-time, bank contract role requiring administrative and secretarial support.

Main Duties

  • Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
  • Dealing with telephone and direct enquiries in a prompt and effective manner
  • Booking clinically validated appointments on the internal system
  • Ensuring all payments are invoiced promptly and accurately
  • Tracking and distributing imaging data and reports
  • Utilising relevant IT systems
  • Assist with monthly reports
  • Complying with ISO standards and confidentiality
  • Reporting incidents, feedback, or complaints
  • Ensuring patient and customer focus

Requirements

  • Flexibility in working patterns
  • Proficient understanding of IT packages and administration tasks
  • Ability to prioritise tasks with accuracy and attention to detail
  • Effective communication skills
  • Strong understanding of confidentiality and data protection
  • Supportive, trustworthy, and reliable approach
  • Empathetic and caring approach
  • Experience in a fast-paced administrative role
  • Patient or customer facing experience
  • Healthcare environment experience desirable
  • Knowledge of Microsoft and IT packages
  • Quickly learning new systems
  • Working independently and as part of a team

Additional Information

Date posted: 07 May 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Bank
Working pattern: Part-time
Reference number: 4544-1
Job locations: Kingston Hospital, Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB

Employer: [Employer hidden — sign up to reveal] Group
Employer's website: https://www.inhealthgroup.com/
Contact: Laura Harnett, Talent Acquisition Partner - [contact hidden]

Sign up free — access 45,000+ UK sponsor-licensed jobs