GP Assistant

Main Duties

• Prepare patients before GP consultations (brief history, basic observations)
• Carry out routine clinical tasks (urinalysis, blood pressure, ECGs, phlebotomy)
• Explain procedures and support patients with appointments, referrals, and follow-ups
• Manage and prioritise clinical correspondence; code and update patient records
• Direct information to appropriate staff (e.g. pharmacist, nurse)
• Complete non-clinical forms and assist with documentation for GP approval
• Liaise with external services to support patient care and admissions
• Assist with wound care, immunisations, and public health initiatives (e.g. flu clinics)
• Maintain a clean and efficient working environment
• Participate in appraisals and ongoing training

About [Employer hidden — sign up to reveal] Group

[Employer hidden — sign up to reveal] Group is a well-established, forward-thinking GP practice serving Ellesmere and Whitchurch. They are committed to high-quality patient care and fostering a supportive, inclusive team environment. Staff benefit from a structured induction, clear systems, and ongoing support. Flexibility is essential, as the role requires working across both practice sites.

Job Responsibilities

The post is advertised by [Employer hidden — sign up to reveal] Group but the successful applicant will be employed by North Shropshire Primary Care Network (PCN). The role will be predominantly based at [Employer hidden — sign up to reveal] Group but may require working across other PCN member practices. Key responsibilities include clinical care, administration, communication, and health records management within a primary care setting.

Clinical & Patient Care

• Prepare patients for consultations, including taking a brief history and basic observations
• Undertake routine clinical tasks such as urinalysis, blood pressure measurement, ECGs, and phlebotomy
• Support wound care and immunisations
• Explain treatment procedures and help patients understand their care
• Assist with public health initiatives, for example flu clinics

Administrative & Coordination

• Manage and prioritise clinical correspondence for GP review and action
• Code and update patient records based on clinical letters
• Signpost correspondence to appropriate team members (e.g. pharmacist, nurse)
• Arrange appointments, referrals, tests, and follow-ups
• Complete non-opinion forms and prepare documentation for GP review
• Liaise with external agencies to support patient care and admissions

Professional & Team Responsibilities

• Maintain a clean, safe, and effective working environment
• Participate in annual appraisal, training, and continuous professional development
• Support team learning and share knowledge where appropriate
• Complete mandatory and PCN training requirements
• Undertake additional duties appropriate to the role as required

Person Specification

Qualifications (Essential)

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Phlebotomy certification
• Vaccination certification

Qualifications (Desirable)

• Experience of working in a primary care environment
• Experience of working with the general public
• Experience of working in a healthcare setting
• Wound care/removal of sutures and staples
• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate notes
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS/SystmOne/Vision user skills
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem-solver with the ability to process information effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort
• Flexibility to work outside core office hours
• Disclosure Barring Service (DBS) check

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check. Applications from job seekers who require current Skilled worker sponsorship are welcome. For further information visit the UK Visas and Immigration website.

Employer Details

[Employer hidden — sign up to reveal] Group
Trimpley Street, Ellesmere, Shropshire, SY12 9BQ
Clayton Health Centre, Pauls Moss, Whitchurch, Shropshire, SY13 1FQ
Website: [Employer hidden — sign up to reveal]

Contact

For questions about the job, contact Marijke van Mourik at [contact hidden].