Job Summary

The key function of the role is to support [Employer hidden — sign up to reveal] Services in delivering building services maintenance and repairs across the NHS, to ensure buildings are maintained to the highest standards and to provide a safe and secure environment for visitors, customers, and employees.

Main Duties of the Job

• Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
• Deliver Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Services Supervisor, ensuring that operational standards are maintained at all times.
• To also support the work that is included in minor works mangers activities.
• Undertake routine repairs or minor works including joinery, painting and decoration, general building works, ground works or general plumbing.
• To maintain effective site log books at all NHS premises where required, ensuring that they are completed in a timely and accurate manner.
• Support the Projects/Construction team and Team Leader in delivering minor capital works to NHS premises.
• Complete suitable risk assessments prior to undertaking works and undertake works as per instructions within any relevant permit or work plan.
• Understand the principles of fire risk assessment and relevant precautions within the workplace.
• Record and report any risk, loss or defect to the Technical Services Supervisor or helpdesk as appropriate for corrective action.
• Support the Building Services maintenance team and colleagues in providing excellent customer service at all times.

About Us

[Employer hidden — sign up to reveal] Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 5,600 employees and an annual income of over £700 million. Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.

Job Responsibilities

At [Employer hidden — sign up to reveal] Services, our people are at the heart of everything we do. We're committed to creating a workplace where colleagues feel valued, supported, and empowered to make a meaningful impact. As part of our mission to Get, Grow, and Keep Great People, we continue to strengthen the way we deliver highquality, safe, and compliant services across our estate. We now have an exciting opportunity for a skilled and motivated Maintenance Operative - Plumber to join our regional Delivery team, supporting NHS buildings across Bedford and the surrounding areas. This role is ideal for someone with strong commercial plumbing experience, a positive attitude, and a commitment to delivering high standards of service.

About the Role
As a Maintenance Operative - Plumber, you will deliver highquality plumbing maintenance services across a portfolio of commercial NHS properties. You will work primarily independently, managing your daily workload while being fully supported by an experienced operational team. Your daytoday duties will include planned preventative maintenance (PPM), reactive repairs, and remedial works, with a particular focus on commercial plant rooms and associated systems. The role also includes participation in the oncall rota, for which an allowance will be paid.

Shift pattern: Monday to Friday, 8:00am - 4:30pm. This is a permanent full time position.

Who You Are
You are a dependable and experienced plumbing operative who takes pride in their work and enjoys working in a fastpaced, customerfocused environment. You bring a proactive, positive attitude and understand the importance of compliance, safety, and service delivery within an NHS setting.

Key Responsibilities

• Delivering commercial plumbing maintenance across NHS properties
• Completing PPM, reactive, and remedial works
• Maintaining and repairing commercial plant room equipment
• Diagnosing faults and carrying out effective repairs
• Ensuring compliance with health & safety and NHSPS standards
• Accurately completing job records and compliance documentation
• Taking part in the oncall rota, responding to outofhours issues when required
• Building strong working relationships with colleagues and onsite stakeholders

Skills, Knowledge and Experience

• Proven experience in a commercial plumbing environment (essential)
• Experience maintaining systems within commercial plant rooms
• NVQ Level 2 in plumbing & Heating (essential)
• Legionella awareness or experience (desirable - training can be provided)
• Full UK driving licence
• Good communication skills and a customerfocused approach

Where You'll Be
This is a fieldbased role covering Bedford and surrounding areas, including Biggleswade, Luton and Milton Keynes. You'll be provided with a company van and tools to support your work.

What We Can Offer You
We understand how important life is outside of work, so alongside a competitive salary starting from £30,000 per annum we also offer:

• 27 days annual leave + 8 bank holidays, with the option to buy more
• Company van and tools
• Oncall allowance and overtime opportunities
• Training and development opportunities, including Legionella training
• SMART Pension with up to 6% company contribution
• A range of flexible benefits, including NHS retail discounts and Cycle to Work Scheme
• Colleague Assistance Programme supporting all areas of life

Person Specification

Qualifications

Essential

• NVQ Level 2 or higher BTEC/City & Guilds or equivalent.
• Formal apprenticeship or craft trained equivalent.
• Full UK Driving Licence.

Experience

Essential

• Previous experience working within a buildings maintenance environment.
• Previous experience of undertaking minor works and repairs.
• Working within the requirements of method statements or permit to work.
• Experience delivering maintenance services to a specification such as SFG20.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: [Employer hidden — sign up to reveal] Services Ltd

Address: froghall road, Bedford, MK45 1AB

Employer's website: https://www.property.nhs.uk/careers/