Patient Facing Catering Assistant

Job Summary

This is an exciting time to join our Catering Team for the NHS at Royal Liverpool Hospital. We have available post working within the catering department, ensuring that we provide an excellent food and patient experience. If you are looking for a rewarding role working within our wards and you have the following skills please apply:

• Good communication (written & verbal)
• Approachable
• Organised
• Reliable

Main Duties of the Job

• Regeneration of chilled/frozen food and preparation of sauces.
• Plating and service of cold and hot food items with meal delivery to patients, including service of condiments.
• Probing and recording food temperatures. Recording of equipment temperatures.
• Beverage service to patients. Washing and refilling of patients water jugs and beakers.
• To take the patient orders and communicate the requirements to the catering department.
• Stock delivery to ward kitchens.
• Stock controls.

About Us

[Employer hidden — sign up to reveal] comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of [Employer hidden — sign up to reveal] and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. [Employer hidden — sign up to reveal] is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page.

Job Responsibilities

• To provide a localised catering service observing health, safety and hygiene procedures and maintaining high standards in all aspects.
• To deliver good principles of customer care ensuring helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
• Regeneration of chilled/frozen food and preparation of sauces.
• Preparation of patient meal trays.
• Plating and service of cold and hot food items with meal delivery to patients, including service of condiments.
• Probing and recording food temperatures. Recording of equipment temperatures.
• Beverage service to patients. Washing and refilling of patients water jugs and beakers.
• To take the patient orders and communicate the requirements to the catering department.
• Clearing of meal trays, crockery and cutlery for all food areas.
• Collection, segregation and disposal of catering waste materials.
• Cleaning duties within the kitchen and other associated areas in accordance with departmental cleaning schedules to include equipment, work surfaces crockery and cutlery.
• Ordering and receipt of goods from the main catering production unit in accordance with the agreed stock requirements ensuring adequate stock levels are maintained.
• Completion of catering department procedural paperwork such as temperature checks and monitoring.
• To undertake training as required to fulfil this role and any further training which will enhance both personal effectiveness and also the delivery of high standards of service.
• To work co-operatively with colleagues as part of the team and perform additional duties as and when directed by the catering supervisor.

Person Specification

Experience

Essential: Previous catering experience

Desirable: Previous industrial catering experience, Previous use of cleaning machinery, Dishwashing or panwashing machinery

Skills

Essential: Communication skills, Data inputting, Team working skills

Knowledge

Essential: Numeracy and literacy skills, Knowledge of Health & Safety, Understanding of the importance of good food hygiene

Desirable: Barista training, Knowledge of cash till systems

Qualifications

Essential: Level 2 Food Hygiene Certificate or equivalent

Desirable: Food/Hygiene certificate

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: Royal Liverpool Hospital, Mount Vernon Street, Liverpool, L7 8YE

Website: https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).