Community Co-ordinator

The Vacancy

We have an exciting opportunity for you to become the [Employer hidden — sign up to reveal] ambassador for a designated geographical area. As our Housing Officer you will support, deliver and co-ordinate our tenancy management and sustainment approach. You will deliver estate management activity and involve local residents and partners in this and other customer involvement activities.

Be the face of [Employer hidden — sign up to reveal] on your patch carrying out new customer visits and other scheduled tenancy management visits using a risk based approach to identify those customers who will need further support to maintain their tenancy and home. Carrying out a program of support visits to build trust and maintain those relationships as an ambassador for [Employer hidden — sign up to reveal].

We are looking for an enthusiastic people person who loves to engage with others. We want someone who is full of ideas on how to enrich their allocated community. You will be an avid listener and keep your ear to the ground. You will ensure tenants in your area are able to engage and integrate into their community.

The role is patch based with an expectation to base your work from our Clifton or Mountsorrel office at least three days a week. You could be asked to cover areas across the East Midlands where [Employer hidden — sign up to reveal] have their housing stock. You must have a valid driving licence and access to a vehicle. Working hours are Monday to Friday 9-5 with some flexibility depending on needs of the business. Location will cover Nottinghamshire and Leicestershire.

Useful Top Tips

• You will need to attach a CV in order to apply for this role.
• All correspondence will be via your registered email address.
• View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section to complete your application – show us why you are suitable!
• For more information about [Employer hidden — sign up to reveal], please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!

The Company

We’re Nottingham Community Housing Association, known to many as [Employer hidden — sign up to reveal]. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing plan
• [Employer hidden] pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Equal Opportunities

As an Equal Opportunities and Disability Confident Employer, [Employer hidden — sign up to reveal] welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.