Job Summary

At [Employer hidden — sign up to reveal], we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Mousehold View Care Home in Norwich. If this sounds like the place for you, we’d love to hear from you!

ABOUT THE ROLE
Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. Other responsibilities will include: Monitoring the wellbeing of each resident.

Main Duties of the Job

As a Senior Care Assistant at [Employer hidden — sign up to reveal], you will support and work alongside the care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors, and staff. Responsibilities include monitoring the wellbeing of each resident, being involved in the person-centred care planning process, supporting residents with their medication requirements, undertaking staff supervisions, and acting as a key point for contact with residents, their relatives, and health professionals. You will ensure that reasonable requests are acted upon, and concerns or complaints are escalated.

About Us

[Employer hidden — sign up to reveal] is one of the UK's largest providers of luxury elderly care homes. The company believes in making the later years of life as enriching as any other, and is passionate about creating meaningful experiences for residents and staff. With a vision of 'creating meaningful lives together,' [Employer hidden — sign up to reveal] provides exceptional care across a network of over 100 homes. The organisation fosters a supportive environment where employees feel valued and empowered. [Employer hidden — sign up to reveal] is known for its culture that values respect, compassion, and a shared commitment to providing exceptional care.

Job Responsibilities

• Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
• Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations.
• Supporting residents with their medication requirements.
• Undertaking staff supervisions and supporting staff with their development where required.
• Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

About You

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

• Have an NVQ 3 or equivalent in care for care homes.
• Have 2 years experience working in similar care environment.
• Have the ability to communicate effectively both verbally and in writing.
• Have a positive attitude to both supporting and nurturing residents and staff.
• Be responsive and flexible to cover a range of responsibilities.

About Avery

At [Employer hidden — sign up to reveal], we’re not just one of the UKs largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why [Employer hidden — sign up to reveal] is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by [Employer hidden — sign up to reveal].
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Essential Qualifications

Our ideal candidate must have an NVQ 3 or equivalent in care for care homes and 2 years' experience working in a similar care environment. The ability to communicate effectively, both verbally and in writing, is essential. A positive attitude towards supporting and nurturing residents and staff, as well as being responsive and flexible to cover a range of responsibilities, is required.

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: [Employer hidden — sign up to reveal], Norwich, NR7 8HE

Website: [Employer hidden — sign up to reveal]

Contact

For questions about the job, contact: Recruitment Team, [Employer hidden — sign up to reveal] at [Employer hidden — sign up to reveal]