Domestic Abuse Support Worker

The Vacancy

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants. [Employer hidden — sign up to reveal] is seeking a compassionate, resilient and motivated Support Worker to join our dedicated team. This is a rewarding opportunity to make a real difference by supporting women and families affected by domestic abuse across both refuge and outreach services. This role will mainly be based in South Derbyshire.

The Role

As a Support Worker, you will provide emotional and practical, trauma‑informed support to survivors of domestic abuse in refuge and community-based settings. Working with a manageable caseload, you will deliver tailored, strength-based support, empowering individuals to rebuild safety, confidence and independence.

• Providing one-to-one emotional and practical support to survivors of domestic abuse
• Managing a caseload and developing individual support and risk management plans
• Facilitating group sessions and wellbeing activities
• Working collaboratively with multi-agency partners to advocate for clients and safeguard their wellbeing
• Maintaining accurate, timely records using case management systems
• Contributing to a safe, welcoming and healthy environment for all service users

Interviews will be held on a rolling basis via Microsoft Teams.

About You

• Has experience supporting vulnerable individuals, ideally within a domestic abuse or similar support setting
• Communicates with empathy, professionalism and clarity
• Is confident using basic IT systems and maintaining accurate case records
• Can work flexibly, including occasional evenings, weekends and bank holidays
• Holds a full UK driving licence and has access to a vehicle with business insurance

Why Join Us?

At [Employer hidden — sign up to reveal], you’ll be part of a supportive, values‑driven organisation committed to making a meaningful difference. You’ll receive ongoing support, opportunities for development and the chance to positively impact the lives of women and families across Derbyshire.

Ready to Apply?

To apply, please attach your CV, click ‘Apply’ and complete the application form. [Employer hidden — sign up to reveal] is an Equal Opportunities and Disability Confident Employer. We welcome applications from all suitably qualified candidates.

The Company

We’re [Employer hidden — sign up to reveal], known to many as [Employer hidden — sign up to reveal]. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Documents

• Helping Our Customers - Download
• Equality Diversity and Inclusion Strategy - Download
• Support worker - Domestic Abuse role profile - Download