Hospitality - Host/Hostess

About the Role

As a Hospitality Host at a [Employer hidden — sign up to reveal] care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

About You

You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

Rewards Package

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles, Access to wellbeing and support tools, A range of retail discounts and savings, Unlimited referrals with our Refer a Friend bonus scheme, Employee of the Month rewards and Long Service Awards. And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Main Duties of the Job

As a Hospitality Host at a [Employer hidden — sign up to reveal] care home, you'll be part of a team that creates a stimulating environment for residents, offering them the care and support they deserve. The role involves not only making our homes warm and welcoming but also ensuring events and hospitality are top-notch. In your capacity as a Hospitality Host, you will play an important role in providing a friendly, engaging, and helpful service in the dining room and bar areas, contributing directly to enhancing the residents' lives. While no specific qualifications are required, prior experience in a similar role would be beneficial. We value personable and caring individuals who genuinely take an interest in our residents and their families, regularly engaging with them to enhance their experience. The role offers opportunities for further development through specialized courses that build your confidence in various aspects of the job. Candidates must be over 18 years old as the job may involve serving alcohol. A comprehensive benefits package accompanies the competitive pay.

About the Employer

[Employer hidden — sign up to reveal] is dedicated to providing exceptional care and hospitality at their care homes. As part of the organisation, you'll be expected to help create a nurturing atmosphere for residents, ensuring they receive the quality care and support that aligns with [Employer hidden — sign up to reveal]'s high standards. The company emphasizes a warm and welcoming environment paired with interesting events and first-class hospitality to enrich the lives of all residents. [Employer hidden — sign up to reveal] is committed to investing in its staff by offering comprehensive training and development opportunities to hone their skills and bolster their confidence in the role. The employer values individuals who are personable and caring, taking a genuine interest in engaging with residents and their families to foster a supportive community. Additionally, [Employer hidden — sign up to reveal] offers a competitive pay rate alongside a sector-leading benefits and rewards package for their staff.

Person Specification

Qualifications

Essential: No specific qualifications required, but experience in a similar setting is ideal. Must be over 18 for alcohol service.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: [Employer hidden — sign up to reveal], York, YO19 4QT

Website: [Employer hidden — sign up to reveal]

Contact: Recruitment Team, [Employer hidden — sign up to reveal], [Employer hidden — sign up to reveal]

Privacy Notice

[Employer hidden — sign up to reveal]'s privacy notice