Job summary

Our Health Reablement Teams and urgent care team are seeking enthusiastic and dedicated Rehabilitation Support Workers with a sound knowledge and experience of working with complex, frail and older people.

[Employer hidden — sign up to reveal]'s Health Reablement and urgent care services deal with a wide range of cases, providing care and rehabilitation for people presenting with complex pathologies, as well as challenging medical and social circumstances.

We are seeking staff with a wide range of holistic health and social care skills and experiences to complement our service. Visiting patients within their own homes, the teams are dedicated to preventing unnecessary hospital admissions and promoting independence and quality of life. You will be working closely with Occupational therapists, Physiotherapists and Nurses as well as GPs, District Nurses, Community Matrons, the acute trust and a range of Health and Social Care Professionals.

The aim of our service is to prevent unnecessary hospital admissions and to facilitate timely and safe discharges from the acute setting. We promote independence and with intensive rehabilitation and assessment, we strive to help our service users to achieve their goals, however big or small. Rehabilitation Support Workers practise under the guidance and supervision of the Clinical team.

The hours of work will be 7am-10pm on a fixed rolling Rota basis (out of hours operations carries an enhancement). The Service operates 7 days per week, 365 days per year and bank holidays.

Main duties of the job

• Support patients/clients to improve or maintain their level of function and quality of life and support care in an appropriate setting in partnership with multi-disciplinary team (MDT) colleagues, including liaising, supporting and referring on to health services, voluntary services and public sector agencies.
• Support, encourage and supervise care plans put in place by a clinician to support a patient with their daily activities of living to get them back to their base line.
• Support patients with exercises outlined by the clinical team, feeding back any areas for improvement or decreasing in mobility.
• Supporting a patient with medications.
• Participate actively in the services training strategy, including in-service training, organisation-specific and multi-agency training.

About us

We are a provider of NHS Community Health Services, [Employer hidden — sign up to reveal] exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

[Employer hidden — sign up to reveal] value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

[Employer hidden — sign up to reveal] is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [contact hidden]. [Employer hidden — sign up to reveal] is committed to the protection of vulnerable adults and children.

Job responsibilities

Job Purpose

• To work with the at home clinical team to implement rehabilitation and ongoing care programmes to people referred to the urgent care and Reablement service.
• To carry out goal focused programmes designed by the clinical team with the aim of maintaining people at home or returning people to their own home after a period of hospitalisation, illness or not coping.
• To provide any essential care to maintain a persons health and wellbeing and feedback to the team regarding ongoing care needs.
• The post holder will receive regular supervision from an appropriate member of the team.

Dimensions

• This post has no budgetary responsibility; however, the post holder is responsible for demonstrating cost consciousness.
• You will be required to work across different bases and community settings which may include clients own home, residential or nursing homes or hospital.
• Work with a variable caseload allocated on a daily basis.
• You will be required to complete all essential training in accordance with [Employer hidden — sign up to reveal] policy and procedures plus any other identified training.

Clinical

• To undertake rehabilitation and evaluation of clients care programmes working either: Alongside a clinician or Independently in consultation with a senior member of the team.
• To use skills in motivation, negotiation and facilitation to achieve desired outcomes.
• To occasionally provide and fit equipment following an emergency or crisis intervention and assessment from a qualified member of staff.
• To educate clients and their carers, under the guidance of a qualified member of staff in the safe and correct use of equipment.
• To work in a variety of settings that may include clients own homes and care homes.
• To ensure effective communication and exchange of information with clients/carers through direct contact, written communication and telephone contact.
• To liaise with multi-professional teams and other agencies to ensure good outcomes for clients.
• To adapt the approach used to take account of clients/carers individual circumstances and to feedback to relevant clinician. These may involve complex, unpredictable and difficult situations e.g. challenging behaviours, family dynamics or mental health needs.
• To feedback, monitor and update on the progress and needs of clients/carers to the relevant clinical staff.
• To write and maintain accurate and comprehensive records in line with [Employer hidden — sign up to reveal] Policy and procedures.

Organisational

• To comply with health and safety requirements and to maintain and adhere to the organisations policies and procedures.
• To undertake administrative, clerical and housekeeping duties to promote good practice and organisation within the team.
• To ensure effective use of time and organisational skills to maintain a range of activities which may require flexibility at short notice.
• To maintain appropriate statistical returns in line with [Employer hidden — sign up to reveal] and Legal requirements. This will involve data entry and storage in paper and/or computer format.
• To assist in the organisation of home assessment visits and accompany the clinician when necessary.
• To actively contribute to the promotion and marketing of the service.
• To plan and prioritise own workload.
• To assist with induction of new staff including taking basic training sessions.

Education and Development

• To attend organised training sessions and complete all relevant competences within agreed time frames.
• To be involved in appraisal systems, clinical supervision, and be active in identifying aims and objectives for personal development in line with [Employer hidden — sign up to reveal] Policy.
• To keep an up-to-date CPD portfolio.
• To assist in the training and development of others (new members of staff, new RSWs, students and visitors to the service).
• To keep up to date in basic IT skills in line with the data collection records.
• To participate in appropriate in-service training and individual learning with specific and measurable outcomes.
• To undertake any other duties that may be reasonably required by clinicians.

Person Specification

Knowledge and skills

Essential

• Basic understanding of community care objectives and practices.
• Awareness of rehabilitation and promoting independence.
• Understanding of and commitment to supporting equality and valuing diversity.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Ability to work under direction and guidance of clinical / senior staff.
• Ability to prioritise and plan workload.
• Ability to contribute to team working.
• Ability to work autonomously and demonstrate initiative.

Desirable

• Awareness of the main issues in service delivery affecting citizens
• Understanding of the role of intermediate care.
• Basic understanding of the roles of the members of the M.D.T.
• Assertiveness, effective delegation skills

Qualifications

Essential

• Completion of a basic education.
• Desire to, or working towards NVQ level 2 in Health and Social Care.

Desirable

• NVQ level 2 (Care or Health) or equivalent, or equivalent competency framework

Special Requirements

Essential

• All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role.
• This post requires shift working between 7am -10pm 5 days over 7 including weekend and bank holidays.
• Full UK driving licence access to own car and the ability to travel between locations is essential to this role.

Experience

Essential

• Experience of working with older people. This could include substantial voluntary work or work in a related field e.g. housing.
• Experience of record keeping and I.T.
• Awareness of Health and Safety.

Desirable

• Experience of multidisciplinary team working, knowledge of equipment, adaptations, and all ADL.
• Experience managing own work in a team setting

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: Aspect House, Aspect Business Park, 26 Bennerley Road, Bulwell, Nottinghamshire, NG6 8WR

Employer's website: [Employer hidden — sign up to reveal]

Employer contact details

For questions about the job, contact:

Team Manager: Emma Lee

Email: [contact hidden]

Phone: [contact hidden]