Job Summary

This is an opportunity to join the team at Clifton Cornerstone as a Band 3 - Senior Clerical Officer. This is a part-time position working 22.5 hours per week. Each day is varied, the role requires you to prioritise, multitask and use your own initiative with matters that arise.

Main Duties of the Job

• Good organisational, supervision, communication, IT and Admin skills.
• SystmOne experience would be an advantage, but training will be given.
• Attention to detail and ability to prioritise workload.
• Confident in completing tasks using own initiative without supervision.
• Good understanding of confidentiality and data protection.
• Flexibility to cover and work from alternative sites across the Nottingham CityCare area.

About Us

[Employer hidden — sign up to reveal] is a provider of NHS Community Health Services, supporting the health and wellbeing of local people. We are a value-driven, people business with a passion for excellence. Our vision is to make a difference every day to the health & wellbeing of our communities. As a social enterprise we aim to add social value by investing in the future of our local communities.

[Employer hidden — sign up to reveal] values diversity and encourages applications from disabled, LGBT+ or BAME candidates. We are a forces-friendly organisation and an equal opportunities employer.

Job Responsibilities

• Organise day-to-day administration of the Health Centre and take responsibility in the absence of the Health Centre Manager.
• Supervise staff within the Health Centre.
• Ensure smooth running of the site and report faults.
• Ensure high-quality, welcoming reception function.
• Assess, monitor and allocate use of accommodation and equipment.
• Check and order supplies.
• Prepare recharges for room bookings, franking and consumables.
• Work with Health Centre Manager to ensure Building Compliance.
• Deputise in absence of Health Centre Manager.
• Resolve client queries and provide information.
• Participate in fire drills, health & safety procedures.
• Participate in interviewing and selection of receptionists.
• Maintain strict confidentiality.
• Use Open Space/TAP or other systems to assess room usage.
• Report and log office and building faults.
• Liaise with HD patient contacts and Procurement.

Person Specification

Experience

Essential: Evidence of good organisation skills, ability to complete general office procedures, manage workload, meet deadlines, use initiative, keep accurate records.

Desirable: Experience of working within the NHS, knowledge of SystmOne and scanning, experience of reception work.

Qualifications

Essential: Good working knowledge of Microsoft Office (Outlook/Word/Excel/Teams).

Desirable: RSA II/III or equivalent IT skills, ECDL, NVQ in Administration, Customer Service.

Knowledge and Skills

Essential: Understanding of confidential and sensitive issues, knowledge of Health, Safety & Security, use of IT, Email, Internet, word processing, communication at all levels, teamwork, adaptability.

Desirable: Knowledge of online incident reporting, fire warden evacuation, contribution to efficient reception duties.

Special Requirements

Essential: Flexibility over hours, ability to cover other Health Centres as required.

Desirable: Full driving licence and ability to travel between locations.

Details

• Date posted: 07 May 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year (Pro Rata for Part Time)
• Contract: Permanent
• Working pattern: Part-time
• Reference number: B9826-PACC-6465
• Job locations: Clifton Cornerstone, Southchurch Drive, Nottingham, NG11 8EW

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: Clifton Cornerstone, Southchurch Drive, Nottingham, NG11 8EW

Employer's website: https://www.nottinghamcitycare.nhs.uk/

For questions about the job, contact: Health Centre Manager, Des Oldham, [contact hidden], [contact hidden]

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