IT Hardware Logistics Supervisor
SKILLS
FULL DESCRIPTION
IT Hardware Logistics Supervisor
[Employer hidden — sign up to reveal] Group is seeking an IT Hardware Logistics Supervisor to lead onsite logistics and stores operations at client sites in St Paul's, London. This role involves managing a team of Logistics Engineers, ensuring stock control, asset lifecycle management, and compliance with health & safety standards.
About [Employer hidden — sign up to reveal] Group
[Employer hidden — sign up to reveal] Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions. We are committed to equality, diversity and inclusion.
Key Responsibilities
- Lead and supervise onsite logistics and stores operations at client locations
- Manage and support a team of Logistics Engineers, allocating workload to meet SLAs
- Oversee goods in/out, stock control, inventory tracking, and asset lifecycle management
- Ensure secure handling, storage, labelling, transfer, and disposal of IT equipment
- Coordinate deliveries, collections, spares dispatch, and supplier engagement
- Maintain accurate records across asset management systems, scanners, and SharePoint trackers
- Plan and schedule logistics activities supporting BAU operations and project-based work
- Ensure full compliance with health & safety, quality standards, and client procedures
- Escalate risks, issues, and priorities to management where required
- Produce operational reports, documentation, timesheets, and updates
- Act as a key point of contact for clients, internal teams, and third-party vendors
What You'll Bring
- Proven experience supervising logistics, stores, or asset management operations within an IT environment
- Strong understanding of inventory control, asset tracking, and secure equipment handling
- Experience working with asset management and ticketing systems
- Confident team leadership skills, including task allocation and performance support
- High attention to detail with a logical and methodical approach
- Ability to manage multiple priorities and work to tight deadlines
- Strong communication skills and confidence working with clients and stakeholders
- Solid understanding of health & safety and quality compliance
- Comfortable working independently as well as part of a wider team
Essential Requirements
- Relevant experience working in banking IT environment
- Relevant experience in office environment (IT Hardware deployment)
- Excellent MS Office Suite experience (Outlook, Excel, Word etc)
- Self-starter, organized, detailed-oriented with good communication skills
- Prioritization skills and multitasking ability
- Ability to work under pressure
- Expert knowledge of Asset Management Systems
- Expert knowledge of Ticketing Systems
- Expert understanding of complex change management and service delivery processes
- Ability to mentor and train new starters
- Ability to lead/supervise shift activities and special projects
- Satisfactory completion of all Internal and Client Training Courses
- Experienced Service Delivery professional
- Leadership and people management skills
- Experience of managing 3rd parties and 3rd party delivered services
- Be an ambassador for [Employer hidden — sign up to reveal] Managed Services
Preferred but Not Essential
- Previous training/qualifications within Information Technology field
- Knowledge and understanding of SNOW would be an advantage
- ITIL Foundation & Expert
Salary & Location
Salary: £42000.00 to £46000.00 per annum. Location: St Paul's, London, United Kingdom. Job Reference: MM1563297St IHLS
[Employer hidden — sign up to reveal] is an equal opportunity employer. Apply now to join [Employer hidden — sign up to reveal] Group.