Tenancy Specialist

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Associate
CATEGORY
Real Estate & Property
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Attention to detail Organization Clear communication Proactive problem solving Team collaboration Customer service Tenancy progression management Compliance and legal documentation

FULL DESCRIPTION

Tenancy Specialist

[Employer hidden — sign up to reveal] is hiring a Tenancy Specialist to manage the tenancy journey from offer agreed to move-in, ensuring exceptional customer experience and operational excellence in a London estate agency.

About the Role

Join a London estate agency that puts homes and people first. As a Tenancy Specialist at [Employer hidden — sign up to reveal], you will not just progress tenancies, you will shape the experience from 'offer agreed' to move in, ensuring every detail is handled with care, precision, and professionalism.

Is This Role Right for You?

  • You have strong attention to detail and take ownership of your work
  • You are highly organised and comfortable managing multiple processes at once
  • You are a clear communicator who keeps people informed and reassured
  • You are proactive and solution focused when challenges arise
  • You enjoy working as part of a team to deliver shared goals
  • You are naturally curious and always looking to improve
  • You care about delivering a genuinely great customer experience

What Will Your Day to Day Look Like?

  • Managing tenancy progression from 'offer agreed' through to move in
  • Coordinating referencing checks
  • Reviewing referencing outcomes and supporting decision making
  • Ensuring all compliance and legal documentation is in place
  • Preparing tenancy agreements and supporting documentation
  • Communicating with tenants, landlords, and [Employer hidden — sign up to reveal] teams throughout
  • Keeping systems, records, and timelines accurate and up to date
  • Supporting a smooth handover to Property Management

What We'll Offer You

  • Ongoing training and support to build your expertise
  • Regular one-to-one sessions focused on your development
  • A supportive and collaborative team environment
  • Opportunities to grow within a forward-thinking business
  • Access to industry tools, training, and qualifications
  • Your birthday off, because you deserve it!
  • Regular company socials to celebrate successes and connect as a team

Apply Now

If you think you'd be perfect for this role, send us your CV and a message about why we shouldn't miss this chance to hire you!

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