Job summary

We are looking for an organised, proactive, and motivated Assistant Practice Manager to join our friendly and supportive team at [Employer hidden — sign up to reveal] in Cheslyn Hay. This is a varied and rewarding role supporting the day-to-day running of the practice across both sites, working closely with the Practice Manager to ensure smooth, efficient operations.

You will play a key role in areas such as finance, rota management, IT systems, and quality improvement, while also helping to support and develop a positive and committed team. The role includes deputising for the Practice Manager when required and contributing to the ongoing development of practice services.

Main duties of the job

The Assistant Practice Manager will support the efficient day-to-day running of the practice, working closely with the Practice Manager across both sites. The role includes overseeing administrative processes, supporting staff rotas, and lead on finance tasks such as claims and income monitoring. You will provide support with IT systems, data quality, and reporting, while contributing to QOF delivery and overall service performance. The post-holder will also help ensure compliance with policies, support audits and service improvement, and deputise for the Practice Manager when required.

About us

[Employer hidden — sign up to reveal] is a well-established and forward-thinking GP practice based in Cheslyn Hay, providing high-quality, patient-centred care to our local community across two sites. Our multidisciplinary team includes 2 GP Partners, an Advanced Nurse Practitioner, Practice Nurses, a Healthcare Assistant, a Phlebotomist, and a dedicated administrative team who work closely together to deliver safe and effective services.

We pride ourselves on being a supportive and collaborative workplace, where staff are encouraged to develop, share ideas, and contribute to the ongoing success of the practice.

Details

• Date posted: 27 April 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Part-time, Compressed hours
• Reference number: A0801-26-0006
• Job locations: High Street, Cheslyn Hay, Walsall, WS6 7AB

Job responsibilities

Assistant Practice Manager [Employer hidden — sign up to reveal], Cheslyn Hay

Hours: 21 hours per week Reports to: Practice Manager

Job Summary

The Assistant Practice Manager will support the Practice Manager in the day-to-day running of the practice across both sites, with a primary focus on financial management and performance. The role involves ensuring accurate financial processes, maximising income, and supporting efficient operational delivery, while contributing to a high standard of patient service.

Main Duties

• Lead on financial administration, including monitoring income, expenditure, and maintaining accurate financial records.
• Manage and submit CQRS data, service claims, and invoices, ensuring accuracy and timeliness.
• Reconcile income streams, including GMS statements and payments, and resolve discrepancies with relevant organisations.
• Monitor claims and payment status, identifying opportunities to maximise practice income.
• Support budget monitoring, purchasing, and ensuring value for money.
• Assist with QOF processes, including recall systems, coding accuracy, and performance monitoring.
• Support rota management, staff coordination, and administrative processes as required.
• Provide support with data reporting and IT systems where needed.
• Assist in maintaining compliance with practice policies and procedures.
• Support the organisation of practice initiatives, including vaccination programmes.
• Deputise for the Practice Manager when required.

Organisation Overview

[Employer hidden — sign up to reveal] is a well-established GP practice based in Cheslyn Hay, delivering high-quality care to our local community across two sites. Our multidisciplinary team includes 2 GP Partners, an Advanced Nurse Practitioner, Practice Nurses, a Healthcare Assistant, a Phlebotomist, and a dedicated administrative team.

Confidentiality

The post-holder must maintain strict confidentiality at all times...

Health & Safety

The post-holder will comply with all health & safety and infection control policies...

Equality & Diversity

The post-holder will support equality, diversity, and inclusion...

Personal & Professional Development

The post-holder will participate in appraisal, training, and continuous professional development...

Quality & Governance

The post-holder will contribute to audit, quality improvement, and service development...

Communication

The post-holder will communicate effectively with colleagues, patients, and external organisations...

Contribution to Services

The post-holder will apply practice policies and support service delivery...

Person Specification

Qualifications

Essential

• Applicants should have experience working in an administrative or supervisory role within a healthcare or similar setting...

Desirable

• It is desirable for applicants to have previous experience working within UK primary care or General Practice...

Experience

Essential

• Applicants must have experience working in an administrative or supervisory role, ideally within a healthcare or similar environment...

Desirable

• It is desirable for applicants to have experience working within UK primary care or General Practice...

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975...

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: High Street, Cheslyn Hay, Walsall, WS6 7AB

Employer's website: [Employer hidden — sign up to reveal]

Employer contact details

For questions about the job, contact:

Practice Manager, Joe Homer

Email: [contact hidden]

Phone: [contact hidden]