Ward Clerk - Sherbourne PICU

Job summary

Previous Applicants Need Not Apply

Ward Clerk - The Caludon Centre - Sherbourne PICU Ward. 37.5 hours per week. Band 2. We are looking to recruit to a Ward Clerk position at The Caludon Centre supporting our Psychiatric Intensive Care Unit (PICU) on one of our Acute Mental Health In-patient Male Wards. The post-holder will be required to work as part of an integrated and skill mixed team, providing effective and efficient admin support to the ward, mainly supporting the Ward Manager and ward staff. This is an excellent career development opportunity for self-motivated and enthusiastic individuals who wish to pursue an administrative career in the NHS.

Main duties of the job

We are looking for individuals with a positive approach who will be able to build effective working relationships and who will be flexible in their outlook. You will need to be able to multi-task and work autonomously but also as part of a team. Computer skills will be required as duties will include data inputting, collating data information, ordering equipment, food and general supplies. You will also be taking timely and accurate messages, sending e-mails, scanning documents, keeping up-to-date patient records, patient records tracking, sorting the post and deliveries. Full training will be provided for systems used, e.g. Carenotes (patient system), Loop, Tracking, etc.

About us

At [Employer hidden — sign up to reveal], we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

• Date posted: 24 April 2026
• Pay scheme: Agenda for change, Band 2
• Salary: £24,465 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 444-7879948-MH-A
• Job locations: The Caludon Centre, Clifford Bridge Road, Coventry, CV2 2TE

Job responsibilities

The post-holder will need to share our values of compassion, respect and empathy towards service users, carers, and colleagues whilst maintaining the highest standards of courtesy, confidentiality and tact. Please note that the successful candidate will require a DBS check. Any applicants will be shortlisted and interviewed in accordance with the Trusts Recruitment and Selection Policy.

Person Specification

Knowledge

• Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Understand confidentiality and apply the principles in every day working practice
• Ability to pay attention to detail where there are predictable interruptions to the work pattern

Experience

• Experience of working in Mental Health Services/setting
• Experience of working in a patient facing role
• Experience of working in a busy office / customer care environment

Qualifications

• Good General Education (eg. GCSE English and Maths AC)

Personal Attributes

• Work effectively and flexibly as part of a team to meet the needs of the services

Additional information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: The Caludon Centre, Clifford Bridge Road, Coventry, CV2 2TE

Employer's website: [Employer hidden — sign up to reveal]

Employer contact details

For questions about the job, contact: Medical Secretary Maria Lynn at [Employer hidden — sign up to reveal] or [contact hidden]