Medical Secretary

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Plymouth
TYPE
Contract
LEVEL
Associate
SALARY
£27,476 / year
CATEGORY
Administrative
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Audio typing Microsoft Office Confidentiality Data Protection Communication skills Organizational skills Prioritization SystmOne

FULL DESCRIPTION

Medical Secretary

[Employer hidden — sign up to reveal] is hiring a Medical Secretary at the Cumberland Centre, Plymouth. This is a 12-month fixed term contract, 37.5 hours per week. Salary: £25,760 to £27,476 a year. Closing date: 10 May 2026.

About Us

[Employer hidden — sign up to reveal] is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon.

Main Duties of the Job

Your role will be to support the mental health consultants with duties including audio typing of clinic dictations, arranging and re-scheduling appointments, maintaining accurate and up to date patient records, arranging meetings, minute taking and report monitoring.

Job Responsibilities

  • Provide efficient audio/copy typing and word processing service.
  • Implement admin procedures including typing letters, reports, emails, minutes, agendas.
  • Process referrals and maintain filing systems.
  • Retrieve medical records and assist with insurance records.
  • Maintain computer clinic system (SystmOne).
  • Liaise with GPs, patients, carers, and professionals.
  • Coordinate and produce agendas and minutes for meetings.
  • Provide line management support to Band 2 Administrator.
  • Ensure compliance with data protection and confidentiality.

Person Specification

Essential Experience

  • Previous experience as a medical secretary or senior administrator
  • Proven experience working to a deadline

Essential Knowledge

  • Proven secretarial and administrative experience
  • Ability to use Microsoft packages: Outlook, Word, Excel, PowerPoint & Teams
  • Good understanding of confidentiality and data protection

Essential Skills

  • Excellent audio typing and computer skills
  • Excellent written and verbal communication
  • Excellent organisational skills and ability to prioritise
  • Ability to work under pressure and meet deadlines
  • Ability to communicate with senior medical staff
  • Ability to work as part of a team
  • Ability to work supervised and unsupervised
  • Ability to work flexibly

Essential Qualifications

  • 5 GCSEs (A-C) including English and Maths
  • NVQ level 3 in Business Administration or equivalent experience

Employer Details

[Employer hidden — sign up to reveal]
Cumberland Centre, Damerel Close, Plymouth, PL1 4JZ
Website: https://www.livewellsouthwest.co.uk/

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