Job Summary

Queensway Hospital, part of the specialist [Employer hidden — sign up to reveal] Group, is seeking compassionate, motivated Healthcare Assistants to join our multidisciplinary team providing high-quality, trauma informed inpatient care for adults with complex mental health needs. Our service supports individuals with significant emotional, behavioural, and relational difficulties who may not be effectively supported in traditional hospital environments. As a Healthcare Assistant, you will play a vital role in delivering safe, person centred care that promotes dignity, recovery, and independence. This is a rewarding and challenging role where no two days are the same. You will receive a comprehensive induction and ongoing training in trauma-informed practice, autism-informed care, and Prevention and Management of Violence and Aggression (PMVA), enabling you to develop specialist skills within a supportive clinical environment. Please note we do not offer Certificate of Sponsorship for this role.

Main Duties of the Job

• Provide high-quality, compassionate care and support with daily living activities, including personal care, nutrition, and hygiene.
• Deliver enhanced observations and support as directed by the Nurse in Charge.
• Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
• Assist Registered Nurses in implementing and reviewing individualised care plans.
• Use de-escalation and safe physical intervention techniques where required to maintain safety.
• Escort and support patients to appointments, community activities, and therapeutic sessions.
• Maintain accurate and timely clinical documentation, including observations, food and fluid charts, and incident reports.
• Promote safeguarding, infection control, and health and safety standards across the ward.
• Contribute to structured therapeutic programmes and group activities.
• Uphold professional boundaries, patient dignity, and confidentiality at all times.

About Us

Queensway Hospital, based in Rotherham, is part of the [Employer hidden — sign up to reveal] Group, a leading provider of specialist mental health services. Our wards deliver bespoke complex care packages for adults with enduring and comorbid conditions such as personality disorder, disordered eating, autism spectrum disorder, and trauma-related presentations. Our care model combines relational security, trauma-informed practice, and psychological formulation to achieve meaningful progress toward recovery and community reintegration. We work closely with NHS commissioners, local authorities, and multi-disciplinary professionals to provide individually tailored, safe, and structured therapeutic environments.

Person Specification

Qualifications

Essential: GCSE (or equivalent) in English and Maths

Desirable: Psychology degree

Experience

Essential: Experience working in a healthcare, social care, or education setting

Desirable: Experience supporting individuals with mental health needs, learning disabilities, or autism

Employer Details

[Employer hidden — sign up to reveal] Group

Address: 136 Moorgate Road, Rotherham, South Yorkshire S60 3AZ

Website: [Employer hidden — sign up to reveal]

Email: [Employer hidden — sign up to reveal]