Patient Services Assistant

Main duties of the job

• Responsible for cleaning floors, furniture, fixtures, fittings, glassware, and both high and low-level surfaces across clinical and non-clinical areas, ensuring all tasks are completed to required standards.
• Perform daily cleans and planned routine scrubs on wards; carry out ad-hoc infection-control scrubs as directed following outbreaks (e.g., MRSA, diarrhoea and vomiting, hepatitis) to help minimise bed blocking.
• Clean sanitary fixtures and fittings in patient and public areas on a daily basis.
• Undertake high and low-level cleaning tasks, including spot-washing walls, dusting curtain tracks, radiators, and window ledges, and cleaning internal glass and doorframes as required.
• Replace window and bed curtains as part of routine duties and following infection-control cleans.
• Clean patient-related furniture such as bedframes, lockers, tables, and chairs to maintain a safe, hygienic environment.
• Operate heavy mechanical cleaning equipment (for example, scrubbers, wet pickups, and buffers) to clean floors in wards, bathrooms, toilets, and corridors.
• Clean theatres in accordance with departmental and Infection Control guidelines, including daily scrubbing of theatre floors, sinks, and adjacent corridors (both dirty and clean zones).

About us

[Employer hidden — sign up to reveal] working in Partnership with [Employer hidden — sign up to reveal]. The Trust is committed to driving excellence in care and was rated good by the Care Quality Commission. [Employer hidden — sign up to reveal] is ranked third in the country for research. The Trust's main hub is the QAH, one of the largest hospitals on the south coast, serving a population of 675,000. The Trust employs over 8,000 staff and is #ProudtobePHU.

Job responsibilities

• Operate equipment: tub/cylinder vacuum, scrubbing machine, carpet shampooer, floor mopping equipment, safety steps, scrubber/dryer machines, waste bins, steam cleaner machines.
• Follow SOPs, complete stores request forms, timesheets, holiday sheets, sickness notes.
• Report faulty equipment to Domestic Supervisor or Estates department.
• Participate in audits and staff surveys.

Person Specification

Qualifications: No formal qualifications required – training provided. Excellent customer care skills and high standards of work essential.

Hours of work: Specify shift preference from advertised hours – consistent Monday to Friday.

Experience: Desirable – after reading job description, advise what skills and experience you have.

Employer details

Employer name: [Employer hidden — sign up to reveal]

Address: Queen Alexandra Hospital, Southwick Hill Road, Portsmouth, Hampshire PO6 3LY

Employer's website: https://www.porthosp.nhs.uk/

Employer contact details

For questions about the job, contact: FM Admin Officer Carolin Smith at [Employer hidden — sign up to reveal] or phone [contact hidden]36.