Pharmacy Distribution Facilitator
SKILLS
FULL DESCRIPTION
[Employer hidden — sign up to reveal] – Pharmacy Distribution Facilitator
An exciting opportunity has arisen to join the Pharmacy Business & Distribution center at [Employer hidden — sign up to reveal] as a pharmacy distribution facilitator.
This is a key role within a busy, high performing distribution service responsible for the safe, efficient and timely supply of medicines across [Employer hidden — sign up to reveal] sites and external customers. You will support the co-ordination of distribution activities, supervise and line manage staff and help drive service improvements in a fast-paced environment.
Working as part of a large multidisciplinary team, you will play a vital role in ensuring patients receive their medicines safely and on time, while maintaining high standards in line with Good Distribution Practice and MHRA regulated requirements.
Main duties of the job
- Support the daily supervision of the distribution service to meet operational demands
- Co-ordinate the receipt, storage, picking and checking and dispatch of medicines
- Ensure compliance with Good Distribution Practice (GDP) and MHRA standards
- To respond to queries and complaints immediately and adapt daily priorities accordingly
- Supervise staff and assist with training
- Assist with the Investigation of stock discrepancies, incidents and customer complaints
- To efficiently use the pharmacy computer system to manage stock control and assist in the maintenance of accurate stock levels
- Work collaboratively with pharmacy, procurement, transport and external customers
This job is based in a warehouse environment, not a hospital. You must be physically fit to be on your feet all day with the ability to undertake manual handling duties of 15-20kg daily.
About us
[Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
Job details
Date posted: 24 April 2026
Pay scheme: Agenda for change, Band 5
Salary: £38,488 to £46,852 a year per annum inclusive of HCAS pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 309-UCLH-7778
Job locations: [Employer hidden — sign up to reveal]/Pharmacy Business and Distribution Centre, 14 Brewery Rd, London, N7 9NH
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* [Employer hidden — sign up to reveal] top trust to work at in England – In the most recent NHS staff survey [Employer hidden — sign up to reveal] had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
[Employer hidden — sign up to reveal] recognises the benefits of flexible working for staff. To find out more, visit: Flexible working.
To discover more about what makes [Employer hidden — sign up to reveal] a great place to work, visit: Why Choose [Employer hidden — sign up to reveal]?
Person Specification
Knowledge and Qualifications
- NVQ level 3 Pharmaceutical Sciences plus accredited underpinning knowledge, or equivalent experience within pharmacy/warehouse setting
- Good standard of written and spoken English
Experience
- Previous manual handling experience and training
- Previous experience of stock take and audits
- Previous experience of supervising others
- Previous experience of training others
- Previous training on COSHH
Skills and Abilities
- Ability to cope with stressful situations
- Demonstrated ability to prioritise own daily tasks and those of others to help ensure an efficient service
Communication
- Demonstrate good written, verbal and listening communication skills
- Ability to work with others as part of a team
- Ability to work on own and answer queries from Customers
- Effective customer service skills e.g. Telephone technique, message taking
- Understands the importance of maintaining confidentiality
Personal and People Development
- Willing to develop and undertake in-house study
- Able to train, supervise and motivate self and others
Quality and service improvement
- Understanding the importance of maintaining a clean and tidy working environment
- Excellent problem solving skills
- Take responsibility for own working actions
Specific Requirements
- Demonstrated ability to show attention to detail when filling in paperwork
- Ability to develop new stock control processes
- Demonstrates ability to repeatedly lift heavy boxes (15-20kg) safely following health and safety guidelines
Information processing (IT skills)
- Ability to use a computer and good keyboard skills
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name: [Employer hidden — sign up to reveal]
Address: [Employer hidden — sign up to reveal]/Pharmacy Business and Distribution Centre, 14 Brewery Rd, London, N7 9NH
Employer's website: [Employer hidden — sign up to reveal]
Employer contact details
For questions about the job, contact: Pharmacy distribution operations manager, April Flood, [Employer hidden — sign up to reveal]