Welcome Team Coordinator
SKILLS
FULL DESCRIPTION
Welcome Team Coordinator
[Employer hidden — sign up to reveal] is seeking a Welcome Team Coordinator for a permanent, full-time onsite role at Deptford Medical Centre or [Employer hidden — sign up to reveal] in South East London. Salary: £24,000 - £26,000 per year.
Key Responsibilities
- Welcome patients and visitors to the practice.
- Support safe and smooth patient flow.
- Use empathy and de-escalation skills to manage difficult situations.
- Collect and record patient observations and medical vitals.
- Keep reception and waiting areas clean, safe and welcoming.
- Escalate urgent in-person concerns when needed.
About You & Working Hours
What we’re looking for
- Someone who enjoys working directly with people.
- Clear, compassionate communication skills.
- Calm and professional under pressure.
- Organised and comfortable using IT systems.
- A team player who cares about patient experience and quality care.
- Healthcare experience is helpful but not essential. We’ll provide full training and ongoing support.
Working patterns
- 37.5 Hours Per week
- Compressed hours (8:00am – 6:30pm)
- Flexible patterns including early and late shifts
All Welcome Team Coordinators must be comfortable opening and closing the practice, including locking up.
More Information
Click here to see the full Job Spec for the role
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is on a mission to deliver outstanding healthcare to every patient we serve. We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access. We work closely with NHS partners to deliver a full range of services — from routine checks to complex, long-term care — backed by robust systems and a culture of continuous improvement. We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients. Learn more at [Employer hidden — sign up to reveal].
Our Hiring Process
- Stage 1: Applied
- Stage 2: Online Testing
- Stage 3: Phone Interview
- Stage 4: Hired
Department: Patient Welcome | Employment Type: Permanent - Full Time | Location: South East London Sites | Workplace type: Onsite | Compensation: £24,000 - £26,000 / year