Renewals Sales Representative

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Cambridge
TYPE
Full-time
LEVEL
Entry-level
SALARY
£35,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer complaint management Active listening Empathy Solution-focused mindset IT/technology interest Sales targets management Communication skills Relationship building

FULL DESCRIPTION

Renewals Sales Representative

Location: Cambridge | In-office expectation: Once every week | Employment type: Permanent | Salary: £32,000-£35,000 subject to experience, plus 10% shift allowance | Working Hours: 12pm - 9pm Mon - Thurs, 9am - 5pm Friday

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] brings together people who want to do their best work in an environment built on trust, accountability, and collaboration. We build solutions that help data professionals securely manage the data and databases that their organizations depend on - a space that's only becoming more critical as systems scale, data regulations increase, and AI adoption accelerates.

About the role

Join our Sales team as a Renewal Sales Representative, supporting our AMER small‑business customers. You’ll manage renewals, protect recurring revenue, and identify opportunities for growth within existing accounts. This role is a strong entry point into solution sales or the wider tech industry. [Employer hidden — sign up to reveal] has a promote‑from‑within culture, and Renewals Reps often progress into Sales Development, Account Executive roles, Marketing, Sales Operations, Technical Solutions, Customer Success, or Sales Management. You’ll build relationships with customers whose licences are due for renewal, identify risks early, and work with them to ensure continuity. You’ll also develop a strong understanding of [Employer hidden — sign up to reveal]’s products and the surrounding technology landscape, enabling you to spot where customers could benefit from additional solutions. Renewals is a key revenue engine for [Employer hidden — sign up to reveal], and the team continually refines its approach to hit individual and company‑wide targets.

What makes you a great fit

  • You’ll bring experience in managing customer complaints, demonstrating strong listening skills, empathy, and a solution-focused mindset. You know how to turn difficult conversations into positive outcomes that strengthen trust and retention.
  • Interest in IT and technology, demonstrated through study, work, or personal projects
  • Motivation to build a career in technology sales
  • Comfortable working to monthly and quarterly targets
  • Strong communication and relationship‑building skills
  • Excellent organisation, attention to detail, and ability to manage a busy workload

What’s the package?

  • A great benefits package
  • Salary range is circa £32,000 to £35,000 depending on experience plus shift allowance

What happens next?

  • Your application will be reviewed by a person – we don’t use AI or automated tools to assess applications. Every profile is read by one of our Talent Partners.
  • You’ll hear back within a few days – whether it’s a next step or a no, we aim to respond promptly so you’re not left wondering.
  • Our interview process is straightforward and consistent – you’ll find more detail on our typical hiring process below, so you know what’s coming and why.

Belonging at [Employer hidden — sign up to reveal]

We believe that people do their best work in an environment built on respect, fairness, and trust — and that diverse perspectives lead to better outcomes. [Employer hidden — sign up to reveal] is an equal opportunity employer, and we make hiring decisions based on skill, potential, and alignment with our values. You can read more about how we approach belonging and inclusion at [Employer hidden — sign up to reveal] on our Belonging at [Employer hidden] page.

How to apply

Apply below with a CV and covering letter. Apply for this job now. Please only apply for roles through our website, as we are unable to accept applications made by email.

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