Despatch Team Leader

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

This is a working supervisor position on a 3-shift rotating rota (Earlys, Lates & Nights) where approximately 50% of the working week will be spent on 'hands-on' daily operational tasks and managing the movement of vehicles in line with Company Health and Safety and operational standards. The remaining 50% will be allocated to leadership and management duties including supervising despatch team members, organising and planning their work.

Key elements of the role include:

• Health and Safety leadership and coaching in raising hazards and holding safety for life conversations. Accident reporting and investigation, legal compliance, maintaining housekeeping standards. Ensuring warehouse is kept within safe working limits
• Allocating loads to FLT drivers, ensuring we stay on time with the Despatch schedule
• Ensuring warehouse team keep material handling lines clear and pallet hoppers full
• Forward planning including ongoing dialogue with the corrugator and logistics teams
• Ensure accuracy of late list entries
• Contractor management, receipt of general deliveries
• Man management – working roster, holiday booking, TMS, appraisals, training
• Communication with customer service team
• Stock accuracy including aged stock
• End of shift reporting and performance management of shift
• Warehouse control – CRD's, returns, rework, waste

What We Offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family
• Flexible working options and family-friendly policies
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.