About the role

• 35 hours per week
• Shift pattern/ hours
• £27,300 per annum
• [Employer hidden — sign up to reveal] rewards and employee benefits
• Increased holiday allowance with service
• Free on-site parking
• Uniform provided

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Edinburgh, EH99 1SP

Job Introduction

We are now seeking a Marketing Assistant to join our team at The Scottish Parliament Edinburgh, Scotland, EH99 1SP

Join our team in a unique and high-profile Government & Agencies environment, supporting the delivery of digital and marketing activity across the Scottish Parliament contract. This is an exciting opportunity to play a key role in enhancing customer experience through digital engagement, marketing campaigns, and innovation.

Working closely with onsite teams and management, you’ll support the development and delivery of marketing plans, manage digital content, and help drive engagement through our consumer platforms.

What you’ll do

• Support the delivery of digital and marketing activity across site
• Monitor and report on app performance and customer engagement analytics
• Respond to and manage customer feedback via digital platforms and live chats
• Support the rollout and growth of the consumer app across site
• Coordinate digital screen (signage) content across outlets
• Support digital innovation projects and new platform implementations
• Work collaboratively with stakeholders to improve customer experience

What you bring

• Degree or postgraduate qualification in Marketing, Communications, or a related discipline
• Experience supporting or delivering digital marketing campaigns
• Strong communication and organisational skills
• Ability to manage multiple priorities in a fast-paced environment
• Confidence working with stakeholders and operational teams
• Proficiency in content management systems (CMS) and digital platforms
• A proactive, solution-focused mindset with a keen eye for detail

What we offer

Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

[Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications

KEY BENEFITS

• Advice and guidance: Get help with legal, financial, personal or work issues whenever you need it.
• Pension Plan: Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
• Wellbeing support: Unlimited access to online support for your mental health, 24/7.
• Generous leave: For holidays, care needs or major life events, we’ll help you rest and recharge.
• Discounts and savings: Enjoy great deals from leading retailers and use our Bike to Work scheme
• Virtual GP: 24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Social Impact

Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.

Learn more

Location

Edinburgh, United Kingdom, EH99 1SP