About the role

At [Employer hidden — sign up to reveal], we don’t just deliver services — we create meaningful quality‑of‑life experiences for millions of people every day. As our business continues to grow and diversify, we are building a pipeline of exceptional Strategic Account Directors who can help shape the next chapter of our journey.

You’ll play a pivotal role in strengthening client partnerships, driving commercial performance, and ensuring outstanding service delivery across complex, high‑value contracts. We are particularly interested in individuals with experience managing a broad mix of contract types, including Facilities Management (FM), food services, and multi‑service environments.

This advert is designed to identify and engage future talent for upcoming opportunities rather than recruit for an immediate vacancy.

What you’ll do:

• Develop and execute strategic account plans aligned with client priorities and [Employer hidden — sign up to reveal]’s long‑term objectives
• Build and nurture senior‑level client relationships, acting as a trusted advisor and strategic partner
• Lead cross‑functional teams to ensure seamless operational delivery and service excellence
• Manage a diverse portfolio of contracts, including FM, food, catering, and integrated service solutions
• Identify and capitalise on opportunities for growth, service expansion, and commercial optimisation
• Provide market insights and strategic recommendations to influence both client direction and [Employer hidden — sign up to reveal]’s business strategy
• Mentor, support, and develop account managers to build high‑performing, engaged teams

What we’re looking for:

We’re seeking inspiring leaders with a proven track record in:

• Managing complex, high‑value client accounts or operational portfolios
• Working across multiple contract types, especially FM and food‑related services
• Driving commercial growth, operational excellence, and long‑term client satisfaction
• Influencing senior stakeholders and navigating large, multi‑site environments
• Leading and motivating teams to deliver exceptional results
• Bringing strategic insight, commercial acumen, and a passion for service innovation

Why [Employer hidden — sign up to reveal]?

Competitive salary + bonus + car allowance + benefits. Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20+ [Employer hidden — sign up to reveal] benefits such as [Employer hidden — sign up to reveal] retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our [Employer hidden — sign up to reveal] benefits please see attached.

About The Company

At [Employer hidden — sign up to reveal], our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Location

No fixed place of work, United Kingdom (Remote/Field-based).