Account Manager

About the role

Account Managers – Future Opportunities

Driving Client Success. Supporting Growth. Delivering Service Excellence.

At [Employer hidden — sign up to reveal], we don’t just provide services — we create meaningful quality‑of‑life experiences for millions of people every day. As our business continues to grow, we are building a pipeline of talented Account Managers who can strengthen client relationships, support operational delivery, and contribute to the continued expansion of our organisation.

You’ll play a key role in ensuring our clients receive exceptional service, while identifying opportunities to enhance value, improve performance, and support long‑term growth.

This advert is intended to build a pool of potential candidates for future opportunities rather than recruit for an immediate vacancy.

What you’ll do:

• Manage day‑to‑day client relationships, acting as a trusted partner and primary point of contact
• Support the delivery of high‑quality services across your portfolio, ensuring operational excellence
• Identify opportunities to enhance service delivery, drive efficiencies, and support account growth
• Collaborate with cross‑functional teams to ensure seamless operations and client satisfaction
• Monitor performance metrics, financials, and compliance to ensure contractual commitments are met
• Contribute to the development of account plans that align with client needs and [Employer hidden — sign up to reveal]’s growth objectives
• Support and guide on‑site teams to foster a culture of quality, safety, and continuous improvement

What we’re looking for:

You will bring experience managing client relationships or operational teams within a service‑driven environment. You have a proven ability to:

• Build strong, trusted relationships with clients and stakeholders
• Deliver consistent operational performance across multi‑site or complex environments
• Identify opportunities for improvement and support commercial growth
• Lead, motivate, and support teams to deliver high‑quality services
• Balance operational detail with a broader understanding of client and business priorities

You thrive in fast‑paced environments, enjoy solving problems, and take pride in delivering exceptional service that strengthens long‑term partnerships.

Why [Employer hidden]?

Competitive salary + bonus + car allowance + benefits

Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20+ [Employer hidden — sign up to reveal] benefits such as [Employer hidden — sign up to reveal] retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our [Employer hidden — sign up to reveal] benefits please see attached.

About The Company

At [Employer hidden — sign up to reveal], our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to make growth happen? Apply now and take the lead in shaping [Employer hidden — sign up to reveal]’s next chapter of success.

Key Benefits

• Advice and guidance: Get help with legal, financial, personal or work issues whenever you need it.
• Pension Plan: Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
• Wellbeing support: Unlimited access to online support for your mental health, 24/7.
• Generous leave: For holidays, care needs or major life events, we’ll help you rest and recharge.
• Discounts and savings: Enjoy great deals from leading retailers and use our Bike to Work scheme
• Virtual GP: 24-hour access to video or phone consultations for you and your family.

Location

No fixed place of work, United Kingdom