Mailroom Assistant
SKILLS
FULL DESCRIPTION
Mailroom Assistant
[Employer hidden — sign up to reveal] is hiring a Mailroom Assistant at 1HQ Diageo, 16 Great Marlborough Street, London, W1F 7HS. This is a full-time, permanent position with a salary of £15.05 per hour plus benefits. The closing date is 21 May 2026.
About the role
As a Mailroom Assistant at [Employer hidden — sign up to reveal], based at 1HQ Diageo in the heart of Soho, you’ll play a key role in supporting the smooth day-to-day running of the site’s mailroom and porter services. You’ll be responsible for handling incoming and outgoing mail and parcels, delivering excellent customer service, and ensuring all tasks are completed efficiently and professionally.
What you’ll do
- Manage incoming and outgoing mail and parcel deliveries
- Carry out internal mail and package distribution across site
- Support with porter duties as required
- Maintain accurate records and complete administrative tasks
- Deliver excellent customer service to colleagues and visitors
- Ensure compliance with health & safety procedures and site policies
- Work collaboratively with the wider team to support daily operations
- Identify opportunities for continuous improvement within the service
What you bring
- Strong organisation and time management skills
- Good communication and customer service experience
- Ability to work independently and as part of a team
- Professional and reliable approach to work
- Basic administration and systems knowledge
- Understanding of health & safety and compliance procedures
- Flexible approach to working shifts and supporting operational needs
What We Offer
Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions. In addition, we offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support
- Free onsite parking
- Access to a 24hr virtual GP Service
- [Employer hidden — sign up to reveal] Discounts Scheme, offering great deals 24/7 across popular high street retailers, including supermarkets, restaurants, gym discounts, and more
- Save for your future by becoming a member of the [Employer hidden — sign up to reveal] Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by [Employer hidden — sign up to reveal]
- Easily accessible learning and development routes, offering opportunities to grow and succeed throughout your career with [Employer hidden — sign up to reveal]
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
About [Employer hidden — sign up to reveal]
At [Employer hidden — sign up to reveal], our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, [Employer hidden — sign up to reveal] Working Parents, [Employer hidden — sign up to reveal] Disability, So Together, Generations and Origins.