About the role

Based at the Home of the Royal Navy Fleet, this is a fantastic opportunity to join a Global Organisation with over 430,000 staff worldwide, as a Retail Supervisor. You'll play an integral role in supporting the running of 3 dynamic convenience stores on site, providing exceptional service to our Armed Forces personnel.

• 35 hours per week
• Monday to Friday. Shifts scheduled between 6:30am and 4:00pm on a rota basis. Flexibility may be required for evening and weekend working.
• £13.46 per hour
• 10% discount on Costcutter shop on site
• Free car parking
• Reduced cost use of gym on site
• Subsidised food available on site
• Access to Historic Dockyard at FMSP Portsmouth
• Families Day and other special events on site
• [Employer hidden — sign up to reveal] rewards and benefits
• Discounts at [Employer hidden — sign up to reveal] partner brands
• Full UK Driving Licence required (over 25 with 2 years driving experience due to insurance)
• Due to security requirements, must have been continuously resident in UK for last 3 years

What you’ll do

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, including training.
• Be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.
• Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven)

What you bring

• Previous supervisory experience in retail or customer service (Desirable).
• Previous experience of working in catering/retail operational role.
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks.
• Full UK Driving Licence (over 25 with 2 years driving experience).
• Continuous UK residency for last 3 years (security requirement).

What we offer

• On-the-job training with experienced professionals.
• Fully funded apprenticeship qualifications.
• Career development opportunities within [Employer hidden — sign up to reveal].
• A friendly and supportive work environment.
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

[Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications.