Front of House Assistant @ Heritage Portfolio

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Edinburgh
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Verbal Communication Customer Service Team Player Attention to Detail Punctuality Proactive Barista Skills Cash Handling

FULL DESCRIPTION

Front of House Assistant @ Heritage Portfolio

[Employer hidden — sign up to reveal] is hiring a Front of House Assistant (also Food Service Assistant) for Edinburgh Zoo. Part-time, £12.71/hour.

About the role

We currently have an opportunity for Casual Food Service Assistant to join our amazing team. This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

No two days are ever the same at our zoo! As a Food Service Assistant, you’ll be part of a friendly, supportive team delivering exceptional service across our vibrant hospitality outlets — including restaurants, cafés, kiosks, and special event spaces. This is a fast-paced, hands-on role where you’ll play an important part in creating memorable experiences for our visitors.

What you'll do

  • Welcoming and hosting guests with a warm, professional approach
  • Taking orders and serving food and beverages efficiently
  • Preparing barista-style drinks and other beverages
  • Operating tills and handling payments accurately
  • Setting up and closing down service areas
  • Maintaining cleanliness and food safety standards at all times
  • Supporting kitchen and front-of-house teams as required

What you'll bring

  • Excellent verbal communication skills
  • Being friendly yet professional
  • Being a team player
  • Good attention to detail and punctuality
  • Being proactive is key
  • Experience within a hospitality, catering or bar setting not essential

Key Benefits

  • Advice and guidance
  • Pension Plan
  • Wellbeing support
  • Generous leave
  • Discounts and savings
  • Virtual GP

Why [Employer hidden — sign up to reveal]?

We’re excited to announce our new partnership with Edinburgh Zoo a collaboration that brings together world-class wildlife conservation mission with Heritage Portfolio’s award-winning expertise in hospitality and events.

  • Food Service Assistant - Edinburgh Zoo
  • £12.71 per hour
  • Flexible hours
  • Free onsite parking
  • Good public transport network to site
  • Free meal whilst on duty

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Location

Edinburgh, United Kingdom, EH12 6TS

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