Receptionist

About the role

Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a Receptionist at RAF Brize Norton, OX18 3LX, you'll be at the heart of our operation—ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors.

• 37.5 hours per week
• 2 Days 2 Nights
• £12.71 per hour
• [Employer hidden — sign up to reveal] Rewards

What you’ll do

• Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.
• Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.
• Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.
• Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.
• Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.

What You Bring

• A collaborative mindset and strong communication skills—you’re a team player who thrives in a dynamic environment.
• The ability to stay calm, focused, and organized—even when things get busy.
• Previous receptionist or customer-facing experience is a plus, but a proactive, customer-first attitude is what really matters.
• A genuine interest in health, safety, and maintaining a secure, professional environment for everyone.
• A desire to learn, grow, and take the next steps in your career—we’ll support you every step of the way.

What we offer

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within [Employer hidden — sign up to reveal]
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Key Benefits

• Advice and guidance – Get help with legal, financial, personal or work issues whenever you need it.
• Pension Plan – Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
• Wellbeing support – Unlimited access to online support for your mental health, 24/7.
• Generous leave – For holidays, care needs or major life events, we’ll help you rest and recharge.
• Discounts and savings – Enjoy great deals from leading retailers and use our Bike to Work scheme.
• Virtual GP – 24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.

Location

Carterton, United Kingdom, OX18 3LX

Apply

Please apply via the [Employer hidden — sign up to reveal] careers portal: . [Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications.