Customer Service Executive/Floor Captain
SKILLS
FULL DESCRIPTION
Customer Service Executive/Floor Captain
[Employer hidden — sign up to reveal] - London, N1C 4AG
Full Time - 40 hours per week | £15.62 per hour | Closing date: 16 May 2026
About the role
- Full time - 40 hours per week
- Shifts varying: 07:00 - 15:30, 09:30 - 18:00 and 10:30 - 19:00
- £15.62 per hour
- Opportunities for career development
- Plus our [Employer hidden — sign up to reveal] employee benefits package
A role that keeps everyone smiling. At [Employer hidden — sign up to reveal], we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career!
What you'll do
- Greet and assist employees, clients, and visitors with warmth and professionalism.
- Deliver consistent front-of-house operations, including reception, visitor sign-ins, communal areas and meeting room coordination.
- Collaborate with internal teams and external vendors to support a seamless workplace experience.
- Host workplace events, client activities, and proactively escalate maintenance or facilities issues to the appropriate teams.
- Handle incoming communications and ensure messages are delivered accurately and efficiently.
- Maintain a tidy, organized, and presentable office environment.
What you'll bring
- Previous experience in a similar client facing or hospitality role is a plus, but excellent interpersonal and communication skills are the key
- A positive, energetic and proactive attitude with a passion for exceeding customer expectations
- Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)
- Strong organisational abilities and attention to detail
Why [Employer hidden — sign up to reveal]?
Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater.
- Belong in a company and team that values you for you.
- Act with purpose and have an impact through your everyday actions.
- Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme
- Access to a 24hr virtual GP Service
- [Employer hidden — sign up to reveal] Discounts Scheme
- Pension Plan
- Bike to Work Scheme
Apply
Ready to be part of something greater? Work with the best in the business. [Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications.